Workplace Mediation

Workplace Mediation is designed to help resolve conflict between individuals and departments, assist with return to work planning and to provide an environment for ongoing collaboration following investigations and other interventions.

Call 1300 781 533 for more information.




Family Dispute Resolution

Family Dispute Resolution is designed to help resolve conflict between couples who need to negotiate a property settlement or parenting agreement.

Family Dispute Resolution saves time, money and most of all helps to lower the level of conflict not inflame it.

Call 1300 781 533 for more information.




Elder Mediation

Elder Mediation is designed to help families resolve conflict between the generations and within generations about the care and support for elderly family members.

Elder Mediation can also help with issues with nursing homes and other services if direct Family Dispute Resolution saves time, money and most of all helps to lower the level of conflict not inflame it.

Call 1300 781 533 for more information.




RTO Mediation

Mediation Institute specialises in providing dispute resolution services for training organisations and their students and contractors.

With regulators taking an increasingly risk based approach to auditing RTO’s it makes good business sense to invest seriously in complaint handling and dispute resolution.

Call 1300 781 533 for more information.




Video Mediation Available

Traditionally mediation required a mediator and the participants to travel to meet together in the same room. This raises security concerns and adds to the cost of the process.

Video Mediation makes use of currently available technology to allow people to meet via a safe and secure video meeting technology to identify priorities, discuss issues and hopefully reach agreement to resolve disputes.

Options for all budgets

Mediation is a low cost dispute resolution process compared to using courts for dispute resolution.

We do however understand that in some situations there is virtually not money available leaving people vulnerable to emotional, financial and even physical abuse.

We don’t want anyone to be stuck in conflict because of their financial situation so contact us even if you are suffering from  hardship. We may have mediators willing to work with you on a pro bono or reduced fee basis.

Understanding Mediation

Mediation is a process that supports and empowers people to resolve conflict and disagreement themselves without the need of a judge imposing a decision on them. Often people are attracted to the court process due to being overwhelmed or the belief that the other person is so unreasonable that resolution is impossible. The evidence shows that mediation can be successful in many cases and saves time, money and improves ongoing relationships.

Mediation Information Session

Do you have questions about mediation or any of our External Complaint Handling Services?

Contact us to book in for a complimentary information session.

Our sessions are delivered by video meeting to allow us to show you a presentation and answer your questions more effectively.

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Mi Mediation Centre Newsletter

Tools, tips and advice about separation and divorce for those who are going through relationship changes.

Frequently Asked Questions

How do I find out more?

Contact Mediation Centre to discuss your needs. The website is

Is Mediation Centre a government funded centre?

No. Mediation Institute has established Mediation Centre as a community service but we do not currently have any government funding to support our services.

Those who can afford to pay for services do so and Mediation Institute and the not-for-profit Interact Support provide services based on need and capability.

The centre provides the opportunity for Family Dispute Resolution Practitioner students to complete their work placement internships and supports the development of the next generation of practitioners.

What payment terms do your offer?

Usually fees are paid before services are delivered however please talk to our team if that is not possible for you.

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.

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