About Mediation Institute
Flexible, Accessible, High Quality Online Dispute Resolution Training and Membership Services
Who We Are
Mediation Institute is a specialist provider of online dispute resolution training for people wanting to become NMAS Mediators, Family Dispute Resolution Practitioners and Family Group Conference Facilitators.
We also provide membership services including complaint handling, professional development webinars, workshops and courses related to dispute resolution and interpersonal skills.
Digital Advocates
We believe that people should have access to high quality dispute resolution services and training no matter where they live.
That is why all Mediation Institute training ensures that our students develop the skills they need to provide dispute resolution services remotely via video meeting technology.
Your Dream.
Our Mission.
Supporting Respectful Resolution of Disputes
Working as a dispute resolution professional isn’t just a job. It is an opportunity to save lives, livelihoods and the mental health of people in your community.
Our mission is to support our students and members to become a significant part of the solution for the harm caused by unresolved conflict, family violence and interpersonal abuse in Australia.
As mediators, we work with people to help them to resolve their disputes ideally before they escalate into abusive behaviour or expensive litigation.
Established 2013
We founded Mediation Institute in 2013 to innovate how mediation skills are trained in Australia. Our approach was validated by winning the eLearning Excellence Award for the vocational training sector in 2014.
We again benchmarked our business and were state finalists in Victoria in the 2023 Telstra Best of Business Awards.
Real World
We walk our talk. All trainers are working mediators.
We collaborate widely with other organisations and specialists. All courses are taught by industry experts.
Values Guided Organisation
Our top 5 values are:
We Care
Ongoing enrolment so you can start when you are ready.
Flexible payment options.
Special consideration when it is needed to allow you the ability to take time out of your studies.
When you are a student or member of Mediation Institute you are not just a customer. You are the fulfilment of our mission!
Meet Our Amazing Team
The Faces Behind Our Success
The best things about Mediation Institute are our people. We couldn’t do it without them!
Joanne Law
Director, Course Designer, NMAS / AMDRAS Trainer & Assessor, FDR Trainer
Paul Kenna Law
General Manager, NMAS / AMDRAS FDR Trainer and Assessor, FDR Trainer
Ken Speakman
Director of Applied Learning, Course Designer, NMAS / AMDRAS Trainer
Roanna Veldwyk
Director of Marketing & Sales
Debra D'Souza
Membership Manager
Tracey Cadman
Training Manager
Feeby Fong
Intership Co-ordinator in collaboration with Interact Support.
Cynthia Brooking
FDR & NMAS / AMDRAS Trainer and Coordinator
Lee Lee
FDR & NMAS / AMDRAS Trainer and Coordinator
Brian Williams
FDR & NMAS / AMDRAS Trainer
Mel Meunier
NMAS / AMDRAS Trainer
Darren Clark
NMAS / AMDRAS Assessor
Peter Johnstone
NMAS / AMDRAS Assessor
Joanne Croxton
FDR Trainer
Ange Beasley
FDR Trainer
Cheryl Bryan
FDR Trainer
Sheree Anderson
FDR Trainer
John Cleary
Conflict Management for 1 Course Designer and Trainer
Eve Clare
Family Group Conferencing Course Designer and Trainer
Looking to join us in a role With Mediation Institute?
Meet Our Collaborative Partners
We Collaborate With These Organisations
Mediation Institute works with other organisations who support the advancement of the appropriate dispute resolution industry in Australia and the world.
Meet Our Clients
We Train and Support their Staff
Mediation Institute provides training and membership support for a wide variety of organisations throughout Australia including these organisations.
NSW
SA
WA
All
NSW
TAS
QLD
SA
NSW
Vic
Qld
SA
SA
QLD
NSW
Vic
NSW
Vic
Vic
NSW QLD SA
VIC
NSW
Sign the Mediators Green Pledge now
Promoting the Mediators’ Green Pledge is now the purpose of World Mediators Alliance on Climate Change. It seems to be one way to commit to our future. We invite you to sign up to the Pledge and promote it to those you know and work with.
Follow and Connect with us
Link to the Mi Mediator Network
Join the Mi Mediator Network
We host this free network as a support to Mediators. The Mi Mediator Network is for dispute resolution professionals who want to …
Network | Share Learning | Collaborate