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The Dispute Resolution
Training and Membership Specialists

Tel: 1300 781 533 

Mediation Institute Guides and Forms

Scroll down for the forms you need.

Student Handbook

The Student Handbook is a document that contains information about Mediation Institute Training Policies and Procedures including information about assessment, cancellations and other terms and conditions. Please read prior to enrolling.

Our Vocational  Education and Training (VET) Courses are delivered in a training  partnership with Inspiritive Pty Ltd RTO Code 21178.

Refund Policy:  Refunds are generally not available unless you have paid in advance, a course or activity you have purchased does not proceed.    

Mi-Student-Handbook - NMAS and other non-VET training

Explore the Mediation Institute Training Policies and Procedures for NMAS and other Non-VET training. This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.

Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.

Cancellation Form

If you do not intend to complete your course you can notify Mediation Institute by completing a Cancellation Form.

Generally, there will be no refund once you have commenced the course unless special circumstances apply.  

If you would like to put your course on hold for a period of time, please use the Leave of Absence Form.

Mediation Institute Code of Ethics

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The Mediation Institute Code of Ethics identifies the expectations regarding professional conduct of Mediation Institute Members. 

Mediation Institute Independent Complaint Handling Service

This document contains information about Mediation Institute’s Independent Complaint Handling Services for Dispute Resolution Practitioners.

Have a question or want to talk to someone?

Student Handbook

Student Handbook

You can call us – Please leave a message if we are busy or after hours and we will get back to you or send us an email. 

1300 781 533 

Link to the Mi Mediator Network

Join the Mi Mediator Network

We host this free network as a support to Mediators. The Mi Mediator Network is for dispute resolution professionals who want to …
Network | Share Learning | Collaborate