Transformative Relationship Mediation

This course will expand your skills as a professional mediator to give you skills and confidence in transformative relationship mediation. The course fee includes all training and assessment delivered online.

What is Transformative Relationship Mediation?

Transformative Relationship Mediation is a specialisation for NMAS Accredited Mediators and Family Dispute Resolution Practitioners. 

The process is a transformative style where the focus is on facilitating communication and negotiation of interpersonal relationship issues and problems that may be less specific and more relational. 

Clients are often couples who are experiencing difficulties in their relationships leading to difficulties that may lead to separation and divorce unless resolved.

The issues may relate to any aspect of their relationship such as money, children, work, sharing of responsibilities, extended families or intimacy.  Regardless of the source of the conflict the issue that is most affecting their relationship is an inability to discuss, negotiate and resolve their issues.

That is where transformative relationship mediation comes in to help them to transform their relationship dynamic and overcome the challenges they are experiencing. 

Transformative work can be done with parents and older children, adult siblings, housemates and even in the workplace.

Table of Contents

Who is this course for?

This course is for professional mediators. In order to enrol you must be a NMAS Accredited Mediator or Accredited Family Dispute Resolution Practitioner.

This course expands on the skills of facilitative mediation and is not designed for people who do not already have evidence of skills as a mediator.

This course is for people who want to explore the potential of mediation to help people to re-negotiate their relationship rules and strengthen their relationship.


Delivery Model

Mediation Institute provides this training and assessment through online learning.

You can undertake the course and be assessed for certification from anywhere in Australia (or the world).

The course is self-paced allowing you to complete the course at your preferred pace.

Theory is learnt via online learning which includes recorded and live webinars discussing different aspects of the skills and knowledge you require to be a transformative mediator.

Skills development is facilitated by live mentored video mediation role plays with other students. You will be mentored by a certified Transformative Mediator.

 Course Duration

The course is self-paced and how long it takes from enrollment to certification is up to you.

This includes twelve hours of live video role plays and the remaining course time of 32 hours is made up of self-paced online learning and webinars. 

A minimum of two (2) of those role plays must be with you undertaking the role of the mediator.

You can participate in as many role plays as a role player as you would like during the course, subject to availability.

You have six months to complete the course although could complete it in as little as two weeks if you had the time to do it that intensively, subject to role player availability.  More usually is one to three months.

Request the Course Guide

Use this form to request a copy of our course guide.

The guide contains the course information in an easy to read PDF Format. 

Meet The Team​

The training team for our Transformative Relationship Mediation course all have experience working with couples to improve their relationship dynamics.

About the Course

Changing the Conflict Interaction

Fully online

The course is delivered online but that doesn't mean you learn alone. There are webinars, online role plays and discussions to help you to integrate what you are learning about this style of mediation

Skills development

Practice new approaches to facilitating interpersonal negotiation between couples using the transformative model. Role plays are fun, supportive and focused on professional development and skills enhancement.

Immediate Start

Our flexible delivery model means you can start straight away and move through the course at your own pace. Book in for role plays and watch recorded webinars if you can't wait for the live ones.

Flexible Support

We work with you to help you with your goals. Talk to us about the way you want to use the process. Our team is always available to provide mentoring and support for learners in business development as well as professional skills.

Learn from Mediation Institute because we are the mediation training specialists.

Course Content Includes:

This looks at what is Transformative Relationship Mediation and how it differs from the facilitative mediation style taught in basic NMAS Mediation Training.

Problem solving mediation compared to transformative mediation including a summary of transformative approaches. 

What is meant by empowerment in the TRM context.

This module looks at strategies to help empower clients. 

Overcoming road blocks to empathy

Responding with empathy and recognition encouragement.

Intro to pre-mediation preparation.

Overview of the pre-mediation session and any distinctions needed for this style of mediation.

When is Transformative Relationship Mediation safe?

Agreement to Mediate

Issues to consider


Introduction to the transformative mediation process

TRM Mediators Opening Statements

Talking about relationship problems

This part of the course looks at the skills for successful negotiation

Establishing your WATNA and BATNA

Identifying your Walk Away Position (WAP)

Identifying your Zone of Possible Agreement (ZOPA)

Soft vrs Hard vrs Interest Based Bargaining

Achieving mutual gain

What do I / You / We want?

Trouble shooting in negotiation

Future Readings

Relationship dynamics

Relationship patterns

The 4 horsemen of the Marriage Apocalypse

The 4 people in any relationship

Long relationship issues

Follow and behavioural tasking


Thinking patterns

Gold and Platinum rule

Love Languages

Triggers and flooding

Triggers and hot buttons

Stress responses

Above and below the line thinking



Is there such as thing as objective truth? Especially in a relationship context.



Relatives – extended family etc

Blended Families

Black and white thinking


Financial stressors

Substance abuse



The course has 9 role plays which are undertaken via video mediation.

They will give you the opportunity to practice the TRM skills in contexts such as:

Business and financail stressors

Couples, intimacy and children issues

There is a final assessment required to demonstrate competence for you to be awarded a certificate of competence as a Transformative Relationship Mediator.


Members Rate. Transformative Relationship Mediation

Training, Assessment and Certification
$ 1069
  • Up to 6 months to complete the 32 hours of learning required
  • Learn theory through self-paced eLearning, webinar tutorials and a comprehensive manual
  • participate in live mentored role plays (video mediation)

Transformative Relationship Mediation Non-Members

Training, Assessment and Certification
$ 1320
  • Up to 6 months to complete the 32 hours of learning required
  • Learn theory through self-paced eLearning, webinar tutorials and a comprehensive manual
  • participate in live mentored role plays (video mediation)

Frequently Asked Questions

Is this course for Family Dispute Resolution?

No. The Transformative Relationship Mediation course is to teach you the skills to help couples to avoid separation rather than help them to separate amicably.

As it doesn’t cover family law issues it is suitable for people who are NMAS Mediator Trained as well as for people who are already Family Dispute Resolution Practitioners.

Are there payment options?

Absolutely. If you would like a payment plan just let us know what would work for you.

In all ways we can we aim to be flexible so invite our students to propose a payment plan that will work for them rather than us dictating it in advance.

Just be aware that you will have to finish paying for the course before your assessment and certificate of Assessment is issued.

Don't you train this in the NMAS or the FDR Course?


The NMAS Course is a basic mediation skills course along the lines of facilitative mediation.

The FDR course goes much deeper into issues of family law, family violence and teaches how to help parents to establish and review parenting plans, negotiate property settlements etc. In our course it also teaches post-separation parenting coaching.

This is a unique course for a unique style of mediation.

What if I fail my Assessment?

If we don’t think that you are ready for your assessment or if you fail we will provide you with an intensive coaching session to help you to overcome the skills gaps you have.

We take responsibility for our training and understand that a set skills development schedule of 9 role plays  is not going to work for every learner. In the standard course design you have the opportunity for two practice role plays before your assessment and the ability to participate in at least six role plays as a role player. 

What if I don't want to do video mediation?

We don’t have any public workshops scheduled for the course and at the moment that is not possible.

If you are unwilling to participate in video mediation role plays this isn’t the right course for you. 

If you are unsure and want to check it out we’d be happy to allow you to come along as an observer.

Where can I find out more about the course?

The best way to find out more about the course is to ring our Director of Applied Learning Ken Speakman.

Ken is one of  the course creators and will answer any questions that you have about any aspect of the course. He will be happy to help you to work out if the learning method is right for you and also answer any questions you have about transformative relationship mediation.

You can call Ken on his work mobile 0404 072330

If you are nervous about the video mediation or unsure if your internet connection or computer are able to cope we can arrange for a video meeting to find out.

Learn from Mediation Institute
The mediation training specialists.