Mediation Training

Mediation Training

Download a summary document

Download a summary document on the Training, Assessment and Accreditation process to become a Nationally Accredited Mediator through Mediation Institute

Are you looking for Mediation Training?

Mediation Institute is a Recognised Mediator Accreditation Body (RMAB) approved by the Mediators Standards Board (MSB) to provide mediation training, complaint handling and membership support for National Mediator Accreditation System (NMAS) Accredited Mediators. If you are looking for quality, accessible and flexible mediation training you’ve come to the right place.

What mediation training do you need to become a mediator?

The standard for mediation training has been set by the Mediators Standards Board and includes a requirement that you participate in 9 role plays with a minimum of 3 as a mediator and then be assessed for competence in a role play assessment. 

You can do all the mediation training you need to do to become NMAS Accredited with Mediation Institute via Video Mediation. This allows us to offer a much more flexible course suitable for people who want to do the necessary mediation training to become NMAS Accredited without giving up 5 days of work to attend a workshop.


What is Video Mediation?

Video mediation is the growing approach to providing mediation services and the way that Mediation Institute provides mediation training throughout Australia.
The process makes use of online meeting technology to provide dispute resolution services (or in the case of our Mediation Training role plays) without the participants being forced to put up with the inconvenience of travelling to a location to meet in person.
That makes our course ideal for busy professionals who only need to block out 2 hours at a time for role plays.
Video Mediation saves regional people the expense they would otherwise have to pay to travel and stay in their nearest capital city to attend traditional mediation training in a classroom situation.
The other main group of people who do our course apart from people living in regional areas and those who are working full time is parents and other care givers who are stay at home. Not having to organise hours of child care or respite care means that the mediation training required is achievable.
Find out more about the Mediation Institute NMAS Mediation Training Course.
Mediator Musings with Daniel Myers
General Information

Mediator Musings with Daniel Myers

Daniel Myers is a family lawyer and mediator based in Melbourne. In this episode of Mediator Musings he talks about the journey literally and in terms of his knowledge that has brought him to where he is today.

Read More »
Video Mediation

How do you become a Mediator in Australia?

People often ask us how do they become a mediator. It is a multi step process.

Step One: Complete appropriate Mediation Training such as our Mediation Training Course.  

Step Two: Be assessed for competence. The assessment in included in the course fee for the Mediation Institute Mediation Training Course.  

Step Three: Join a Membership Association or other RMAB who can accredit you for NMAS Accreditation like Mediation Institute. It is low cost to join Mediation Institute – our membership fee includes your accreditation fee to become a NMAS Accredited Mediator.

It is as simple as 1 2 3 to become a professional mediator and we will guide you every step of the way.

Upcoming Events
Brisbane Catch Up
Sat 24

Mediator / FDRP’s Catch up

24 August @ 4:30 pm - 9:00 pm AEST
Mon 26

Family Group Conference Facilitator Webinar

26 August @ 12:30 pm - 1:30 pm AEST
Mon 26

Property FDR Webinar

26 August @ 7:00 pm - 8:00 pm AEST

Frequently Asked Questions


Do you need to go to law school to be a mediator?

No. Mediators do not provide independent legal advice so having a lawyer as your mediator provides no particular advantage to clients.  In some cases lawyers prefer to refer to other lawyers so there are some advantages that lawyer mediators have in a competitive sense.

That bias can be overcome by effectively marketing and highlighting your expertise and life experience.

What is the average salary of a mediator?

Mediators often work independently and have an hourly fee that covers both their time and their overheads, similar to other professionals. Fees range from about $180 per hour up to two or three thousand a day for barrister mediators. There is no set fee for mediation services.

If you are seeking work as a mediator it is usually with Employee Assistance Programs, Tribunals, Ombudsman and other forms of dispute resolution services. See our jobs board for a sample of mediation work opportunities that we share with out members. https://www.mediationinstitute.edu.au/job-archive/






Download a 3 page overview of the Mediation Institute Training, Assessment and Accreditation process to become a Nationally Accredited Mediator under the NMAS Standards.

NMAS Professional Development

NMAS Professional Development

NMAS Professional Development

If you are a NMAS Accredited Mediator you need to be aware of your NMAS Professional Development requirements. You have mandatory NMAS professional development requirements for your bi-annual re-accreditation process. Visit MSB Website.

They are only 25 hours for every two years which is very easily achieved through the professional development opportunities available to you for free as a Mediation Institute Member.

If you use Facebook ask to Join our Mediation Institute Members Facebook Group.  https://www.facebook.com/groups/mi.member/

Scroll down this page for more information about our regular professional development opportunities.


Not a Mediation Institute Member Yet?

Find out more about how you can join Mediation Institute as a dispute resolution professional or associate. Find out more
You can also Follow our Facebook Page for updates on free or low cost professional development opportunities.

Mi Student Role Plays

Participate as a role player in Mediation Institute NMAS Training and Assessment Course role plays. This is an opportunity to learn about Video Mediation, refresh your knowledge and skills and get the warm glow you get from helping a new mediator develop their skills.

2 hours of professional development (category d)

The link to the role play scheduler is in the Mi Members collaborative learning course https://mi.study247.online/mi-members/

Mastermind Group

The Mediation Institute Professional Practice Development Mastermind Group is an opportunity to share knowledge with other dispute resolution professionals who are building their professional practices.

1 hour of professional development (category c)

Find Out More – https://mi.study247.online/groups/practice-development-mastermind-group

Practice Development Mastermind
Peer Supervision

Peer Group Supervision

The Mediation Institute Supervision Group is an opportunity for Mediators, Family Group Conference Facilitators and Family Dispute Resolution Practitioners to come together to discuss casework examples and ask specific questions about professional practice.

1 hour of professional development (category c)

Find out more – Eventbrite Booking Link

Webinars and Tutorials

Mediation Institute Tutorials are designed to provide basic or more advanced understanding of facilitative mediation. They are a great opportunity to ask any questions you have and interact with other members and current students.

60 – 90 minutes of professional development (Category a)

Find out more – http://www.mediationinstitute.edu.au/events/

Webinar Tutorial NMAS Professional Development
Mediator Musings Podcast NMAS Professional Development

Mediator Musings Podcast

The Mediation Institute launched a podcast for Mediators and other dispute resolution professionals early in 2019. You can claim CPD points for listening to podcast episodes.

30 minutes of professional development (category f)

Find out more – Mediator Musings Podcast Page

Mediator Musings with Daniel Myers
General Information

Mediator Musings with Daniel Myers

Daniel Myers is a family lawyer and mediator based in Melbourne. In this episode of Mediator Musings he talks about the journey literally and in terms of his knowledge that has brought him to where he is today.

Read More »
Upcoming Events
Brisbane Catch Up
Sat 24

Mediator / FDRP’s Catch up

24 August @ 4:30 pm - 9:00 pm AEST

International students

Mediation Institute courses are offered in the context of Australian law and standards.

Ex-pat Australians

We can assist ex-pat Australians who would like to become Nationally Accredited Mediators or Family Dispute Resolution Practitioners with the qualifications necessary to accredit on your return.

We have an eLearning only option with all of our courses so there is no need to travel to Australia for workshops.

International residents

We do not have any specific programs available for international students however as specialist providers of mediation skills training are happy to explore options with international providers seeking a partner.

For individual students we recommend you locate a specialist provider of Mediation Training in your home country.

Webinar 4th April 2016 – Dealing with Difficult People in Mediation

We’ve had a request for a webinar on dealing with difficult people in Mediation and think it will make a great topic for our webinar on the 4th April.

We’re still developing the webinar and are building it around the these questions but are guided by what you would find helpful such as what type of difficult behaviour would you like to discuss?

  • What is a “difficult person”?
  • Does labeling someone a “difficult person” help or hinder your role as a mediator?
  • What behaviour do “difficult people” display?
  • What tools, techniques and strategies can you use to manage difficult behaviour in your mediation room?
  • Bonus question : How can you equip clients to deal with “difficult behaviour” once mediation is over?

All bookings are now managed through Eventbright www.edventbright.com.au


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