Professional Indemnity Insurance

Professional Indemnity Insurance

What is Professional Indemnity Insurance?

Professional Indemnity covers you if you make a mistake in professional practice resulting from negligence, omissions, and errors.  A situation where you’ve breached your professional duty that result in your client’s injury or loss.

There is a requirement that you have this type of insurance in the NMAS Mediator Accrediation Standards, for Family Dispute Resolution Practitioners and for Family Group Conference Facilitator Members. 

If you are employed you might be covered by your employer and can provide information about their insurance in your membership application. If you are a sole trader or have a business you will need your own insurance.

If there was a claim against you for a professional mistake the claim and associated legal costs can really mount up. 

Professional Indemnity  protects against civil lawsuits brought against you or your company.

Professional indemnity insurance will protect against claims arising from:

  • Breaches of confidentiality
  • Breaches of duty
  • Defamation and/or libel or slander
  • Breaches of various Australian laws including the consumer, fair trade, trade practice, and competition acts
  • Loss or damage of important documents
  • Actions of dishonest employees
  • Copyright and/or intellectual property infringement, if accidental

How do I get it?

Mediation Institute recommends an Insurance Specialist, Samantha Bridger and her team at All Solutions Insurance.  They understand our industry and can assist with insurance at a reasonable rate. 

When checked early in 2022 and the rate for a basic policy is not expected to change and the premium is within the $275-$330 annual premium range depending on the stamp duty per state.

  All Solutions Insurance Services Pty Ltd 
ABN 73 613 337 321 T/As All Solutions Insurance Services is an Authorised Representative of Resilium Insurance Broking Pty Ltd ABN 92 169 975 973 AFSL 460382.

 This information is provided for the convenience of members.  Mediation Institute does not receive any benefits or payments from All Solutions.

Do I need an ABN?

The information below was provided by All Solutions Insurance 26th August 2020.

Due to changes in the Insurance Industry, all persons applying for Professional Indemnity policies going forward, will be required to have an Australian Business Number (ABN), as Professional Indemnity is classed as a Corporate Insurance policy which requires an ABN to be linked.

Unfortunately, we will not be able to process a request or application without one.

The link below will take you to a page with more information on how to apply, and assist you step by step with your application.

Applying for an ABN number may or may not incur a charge depending on the registration. Please ensure you read the information correctly when completing the application, as we will not be responsible for any fees or charges you may incur from your registration.

To complete your ABN application – depending on your circumstances – you’ll need your:

  • tax file number (TFN)
  • previously held ABN (if applicable)
  • The date your ABN is required. This should be the date that you expect to start any business activities – e.g. buying stock or applying for your insurance. This date can’t be more than six months in the future when you apply
  • entity legal name – appears on all official documents or legal papers.
  • business contact details including an address, postal address, email address and telephone number. Your email address must meet requirements such as; being between 5 – 200 characters, contain no spaces and not start with “support@”, “Sales@” or “info@”
  • business activity – usually the main source of income for your enterprise.  

This is a recording with Samantha Bridger from All Solutions Insurance chats with Joanne Law about Professional Indemnity Insurance. 

In it Samantha explains the key principles of Professional Indemnity Insurance, the risks of a group or  pool policy and gives case example of the types of problems that may lead to a professional indemnity claim.

Making sure you use and explain the deed of agreement or agreement to mediate is an important way to prevent issues that may turn into a complaint or claim. 

Mediation Institute is happy to promote events run by other organisers, which may be of value to Mediation Institute Members.

Don’t hesitate to get in touch with us about your events (Mi Member discounts for paid events are encouraged)

This is a free service for Mediation Institute Members or relevant free events. If you are not a member and it is a paid event, we would encourage you to offer a Mi Members discount.

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Alienation is just one piece of the puzzle: Understanding and responding to the needs of the polarised child

12 July @ 9:00 am - 5:00 pm AEST

Dr Benjamin Garber - International Family Law Expert

Alienation is just one piece of the puzzle: Understanding and responding to the needs of the polarised child

International Expert Family Law
Presented by Dr Benjamin Garber
Cairns July 12

This workshop is a comprehensive approach to assessing and treating children who resist seeing one of their parents in family separation.

Matching the proper intervention includes exploring factors involved in the child’s resistance and weighing competing hypotheses.

Over the day, Dr Garber will look at such questions as:

Is the child’s resistance temporary and short-lived or consistent and chronic?
Is the child’s resistance due to temperament?
Is the child’s resistance due to diagnosable social, emotional, behavioural, and/or cognitive differences?
Is the child’s resistance due to a relationship AFFINITY appropriate to development and culture?
Is the child’s resistance due to Parent A’s overly permissive parenting?
Has the child directly experienced Parent B as insensitive, unresponsive, abusive or neglectful?
Has the child’s relationship with Parent B been damaged by exposure to Parent A’s unwarranted negative words, behaviours, and/or emotions about Parent B?


Dr Ben Garber is a USA licensed psychologist, parenting coordinator, former guardian ad litem, and expert consultant to family law matters across the United States and Canada. Dr Garber is a prolific writer and acclaimed speaker. He is the author of ten books concerned with better understanding and serving the needs of children, more than two dozen juried professional publications concerned with high conflict family dynamics, and hundreds of popular press articles.

Across roles, Dr Garber is first and foremost a children’s advocate. As a clinician, consulting expert, writer and speaker, Dr Garber’s goal is to help parents, professionals, courts and organisations to better understand child development and family dynamics so as to put children’s needs first.

Learn more about Dr. Garber’s writing, speaking and presentations on his website


12 July
9:00 am - 5:00 pm AEST
Events Category:
View Website →


Pacifica Congress
03 9458 1733
View Organiser Website


Shangri La Cairns
Pierpoint Road
Cairns, Queensland 4870 Australia
+ Google Map

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If you are a Mediator or Family Dispute Resolution Practitioner are you paying too much for your membership association? Join Mediation Institute and save some money Some of the reasons

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Professional Indemnity Insurance

by Joanne Law time to read: 3 min