Posts related to complaint handling, professional standards and ethics
The NMAS Review has been completed and now is in the implementation phase as the Mediator Standards Board works on the changes to the National Mediator Accreditation System (NMAS) flowing from the review.
The NMAS Review: Progress Updates Read More »
Find out more about the Mediation Institute Independent Complaint Handling Service. Having a complaints mechanism is mandatory for your accreditation as a NMAS Mediator and registration as a FDR Practitioner. It may also be a requirement for Family Group Conference Facilitators in your service contracts.
Complaint Handling Service Read More »
Mediator Ethics and Professional Responsibility Webinar Recording was recorded in the 2st July 2022
Mediator Ethics and Professional Responsibility Webinar Recording Read More »
The Mediation Institute Code of Ethics reflects the ethical obligations of NMAS Mediators and Family Dispute Resolution practitioner and ethical standards for FGC practitioners.
Mediation Institute Code of Ethics and Ethical Practice Checklist Read More »
Mediation Institute is a Recognised Mediator Accreditation Body (RMAB) and Complaint Handling Body for Mediator, Family Dispute Resolution Practitioner and Family Group Conferencing Facilitator Members. We provide Complaint Handling Services for Education Providers.
Mediation Institute acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respect to first nations peoples their cultures, and to the Elders past, present and emerging.
Be aware of cyber fraud. You should contact our office immediately if you receive any email suggesting that the back account details on an invoice have changed, even if that email appears to have been sent from our company.
Our Vocational Training is delivered in partnership with Inspiritive Pty Ltd RTO Code 21178
Mediation Institute Pty Ltd PO Box 16, Loch Sport Victoria, 3851
Tel: 1300 781 533
ABN 43 166 175 962 | NZBN 94 290 510 103 00