Education Provider Membership Renewal


Education Provider Membership Renewal provides an independent Education Dispute Resolution complaint handling service for compliance purposes and to help prevent complaints and academic appeals from escalating.

Application Form


Education Provider Membership Renewal.

Member Benefits

  • Membership provides access to the Mediation Institute Independent Complaint Handling Service for Education Providers.
  • A membership certificate providing evidence that you have an Independent Complaint and Appeals Process that is compliant with ASQA standards. We also support state training authorites and overseas student complaint handling.
  • A desk audit of your Complain Handling Policy and procedures.
  • Phone and email support for general questions about complaint management and student enquiries about lodging a complaint.

Additional fees apply for Mediation, Academic Review, Complaint Investigation, Staff training in dispute resolution and staff mentoring services.

Please also complete a renewal form to inform us about any changes in your information.


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Education Provider Membership Renewal

by Joanne Law time to read: <1 min