Where to go to log in

Mediation Institute hosts our online learning courses on a website called https://mi.study247.online/ You might want to bookmark this address.

Step One: Sign up to Canvas

  1. If you are an existing student you will already have a log in for Canvas so instead of clicking the I’m a student button click on the Login link at the top right of the screen. Step One - Sign up to Canvas

  2. Put in the:

    1. Join Code that you will have received in an email from Mediation Institute. If you can’t find your join code email office@mediationinstitute.edu.au to request it again.

    2. Your full name in the full name box

    3. Your email address in the Username box

    4. Your preferred password (make sure you can remember it)

    5. You have to agree with the privacy and terms of use to proceed.

    6. Click Start Learning to … start learning.

Step Two - Student Sign Up

3. That will take you to the course that you have enrolled in. Here is an example from the Mediation Institute NMAS Mediator Training course.

NMAS Training

Hint: The home page gives you an overview. The modules link has the course laid out in sequence. If it was a book the Modules are the Chapters and each chapter contains a number of pages. You can page through the course in sequence and you will come to the revision and discussion tasks at the appropriate time. 


What can go wrong?

Known issues students may encounter

Email already in use

If you get an Email already in use message it means that you have already got a log in for the Learning Management System.

What to do

  1. Click on the Login Dropdown Login dropdown

  2. Use the same email address to login – try to remember the password you would have used.

  3. If you got it right you’ll be in the course.  If not you’ll get an invalid username or password error.

Invalid Username or Password

If you get an Invalid Username or Password message it means that your password is wrong as long as you have used the email address you used to log in to Canvas before.

What to do

  1. Click on the Forgot Password link 

  2. The password reset box will pop up. Put in the same email address you have been trying to log in with and hit Request Password. It will email the password to you.

Hint: Automated emails often go to junk mail or where ever else mail programs decide to hide them so have a look in all the usual places.

If you can’t find the automatic email that lets you reset your password try the Need a Canvas Account link with the email address you believe you have an account for.

Copy and paste it in the Need a Canvas Account link to see if you get the already used email address error message.

Reset Password Link

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