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CHC81115 Graduate Diploma of Family Dispute Resolution

Post Graduate Training to become an accredited family dispute resolution practitioner registered with the Australian Attorney Generals Department.

Who is this course for?

This course is for Australians who want to become Family Law Mediators.

You must be living in Australia to practice as a Family Dispute Resolution Practitioner.

This course provides the skills you need to determine suitability for and deliver competent, professional services as a Family Dispute Resolution Practitioner for Parenting, Finance and Property issues with family members after separation.

Students come from a wide variety of backgrounds. Some have direct entry into the course such as lawyers, psychologists and social workers. Others such as counsellors, community workers, human resources specialists, teachers and a wide variety of other backgrounds become NMAS Mediator Accredited as a pathway to enrolment in this course.

What all our students have in common is their desire to help people to be empowered to make their own family law decisions. 

Delivery Model

Mediation Institute provides this training and assessment by eLearning with the addition of a mandatory work placement.

That means that students can undertake the course and be assessed for competence from anywhere in Australia.

The course is self-paced allowing you to complete the course at your preferred pace.

Theory is learnt via online learning which includes recorded and live webinars discussing different aspects of the skills and knowledge you require to be a Family Dispute Resolution Practitioner.

Skills development is facilitated by live mentored video mediation role plays with other students. You will be mentored by an accredited Family Dispute Resolution Practitioner.

Workplace Experience is achieved through work placement. The requirement is 50 hours of work placement and unlike other providers we do not interpret role plays as being the same as work placement. With Mediation Institute you will have the opportunity to work with a minimum of 5 families to help them with their parenting, property or family violence issues during your work placement.

 Course Duration

The course takes about a year to complete. Slightly less if you decide that you will only do the minimum level of study required which is the 6 core units from the full qualification.

The course is self-paced allowing you to move through it as quickly or slowly as your other commitments and learning style dictate.

Unlike our NMAS Course which has a set number of role plays with this course there is a minimum number of role plays for each skills area. This includes a requirement to participate as a role player as well as in the mediator role. The number of role plays you will have to do as a mediator will depend on how many it takes for you to be assessed as competent.

You will be given detailed and specific feedback about your strengths and the areas for improvement at the end of every role play.

You have two years to complete the course although you should expect to complete it in a year or less. If you are unable to study for a period of time you can put the course on hold however this is not recommended.

our Lead Mentoring team

Joanne Law

Joanne Law

NMAS Mediator and FDR Practitioner

Joanne is Director of Studies and owner of Mediation Institute. She’s on a mission to prevent violence by training and supporting dispute resolution professionals.

She is also co-founder of Interact Support the not-for-profit that provides work placement opportunities for Mediation Institute students. Interact provides low cost, accessible Family Law information and dispute resolution services throughout Australia.

Ken Speakman

Ken Speakman

NMAS Mediator and FDR Practitioner

Ken is Director of Applied Learning for Mediation Institute.  He has a passion for mentoring and assisting students to learn mediation skills and for preventative relationship mediation.

Ken also provides support for Interact Support in Queensland and mentors new entrants into the industry to develop their businesses. He is a patient mentor and will provide extra coaching if you need to develop your mediation skills.

Additional mentors and assessors are added to the team as needed selected from our panel of eligible vocational training qualified accredited family dispute resolution practitioners.  If you are employed with a FDR service or will be using a different FDR Practitioner to mentor you we will work with them to ensure that you are supported throughout your work placement.

No need to travel

By making use of the internet and video meeting technology you get to participate in the course, including role plays from your home or office.

All you need is a computer with a web camera and audio capabilities or headset.

You can even join video meetings by smart phone or tablet.

Our course is designed to be fitted in around other life responsibilities such a work or care responsibilities. 

Want the Full Qualification?

Completing the full qualification is recommended for any student who does not have an undergraduate degree. If you do not you may have to maintain NMAS Mediator Accreditation in order to maintain your FDR Accreditation.

We think the additional elective units are worth doing anyway. Scroll down for our full course overview.

When comparing with other training providers please be aware that most higher education options are equivalent to the core units only.

CHC81115 - Graduate Diploma of Family Dispute Resolution

Minimum Requirements?

You can complete the core units only and still be eligible to apply for registration as a Family Dispute Resolution Practitioner with the Australian Attorney Generals Department.
 

Living in the Country?

This course was designed for people who live in regional areas and then it turned out that city people like the convenience and flexibility as well.

As long as you have access to the internet you can do this course. You may have to travel for some of your work placement but you will also be doing some of your client contact work via video mediation and meeting technology.

 

Rural Residents
Interact Support

Work Placement

You can complete your work placement with Interact Support (for an additional fee) or arrange your own.
 
The choice is up to you but be aware that it is difficult to arrange your own work placement in this industry unless you have connections. 

Learn from Mediation Institute
the mediation training specialists.

Course content is delivered via eLearning. Course Units are:

This unit describes the skills and knowledge required to determine and respond to family law requirements, work collaboratively within the family law system, and contribute to improved work practices linked to family law.

The three elements that you will demonstrate competence in are:

  1. Determine and respond to family law requirements
  2. Collaborate with others in the family law system
  3. Contribute to workplace improvements

Performance Evidence

There must be evidence that the candidate has:

  1. correctly applied family law to at least 5 different client situations, that individually or cumulatively include needs relating to domestic and family violence/safety, finance, property, children, relationship conflict
  2. demonstrated effective use of the following in the context of family law. Systems and processes, documentation, reporting and collaboration with others in the system
  3. developed appropriate responses to at least 5 different legal or ethical dilemmas in the family law context
  4. identified and analysed at least 3 work practices in terms of how they meet family law responsibilities and what improvements could be made.

During the course you will demonstrate competence in role plays and simulations and then apply them in the workplace. If you are completing this unit as a stand alone course it is acceptable for all assessment to be completed in a simulated environment that simulates workplace conditions.

 

Interact Consultation

One of the assessment role plays will be conducting Interact Consultations with clients who are confused about their family law options.

Delivery

This unit is delivered as part of our Family Dispute Resolution Cluster training unit which is made up of this unit and the three core Family Dispute Resolution Units of Competence.

This unit describes the skills and knowledge required to prepare for and facilitate the family dispute resolution process with the aim of assisting families to reach mutual agreement on issues related to relationships, children, property and assets.

It requires the ability to use mediation, conciliation, facilitation and conferencing skills.

The eight elements you will demonstrate competence in are:

  1. Determine suitability for dispute resolution
  2. Prepare for dispute resolution
  3. Assist participants to define and clarify the issues
  4. Facilitate communication and information exchange
  5. Invite the framing of the disputes to increase the range of options
  6. Encourage mutual personal understanding between participants
  7. Assist participants to generate and evaluate options
  8. Confirm and document outcomes and agreements

Performance Evidence

This is a very large and complex unit of competence. To be assessed as competent there must be evidence that you have completed the tasks identified above in a way that complies with legal requirements and ethical standards during a period of 50 hours of dispute resolution work with clients under the supervision of an accredited Family Dispute Resolution Practitioner in a dispute resolution service.

That includes:

Facilitating individually or in a co-facilitation capacity at least 5 different dispute resolution processes that individually or cumulatively include matters relating to domestic and family violence, child abuse and child protection, finances including child support, property.

You will expect to facilitate disputes involving multiple parties, voluntary participants and involuntary participant and including manage sessions where all the parties are present and shuttle situations

There is a detailed list of skills you will be required to demonstrate including dispute diagnostic skills, applied relationship skills, interpersonal communication skills, facilitation skills, critical thinking and content management skills and the ability to facilitate a fair and structured mediation process.

Practical Assessment

You will be participating in a number of role plays to develop your skills before you are able to participate in your work placement to ensure that you and your future clients are protected.

Delivery

This unit is delivered as part of our Family Dispute Resolution Cluster training unit which is made up of this unit, the other two core Family Dispute Resolution Units of Competence and CHCFAM001 – Operate in a Family Law Environment

This unit describes the skills and knowledge required to determine ethical responsibilities, apply ethical standards to the dispute resolution process and reflect on ethical practice.

The three elements you will demonstrate competence in are:

  1. Determine ethical responsibilities
  2. Apply ethical standards to the dispute resolution process
  3. Reflect on ethical practice

Performance Evidence

This unit requires that you demonstrate your ability to work within the legal and ethical requirements of the role during a period of 50 hours of dispute resolution work with clients under the supervision of an accredited family dispute resolution practitioner in a dispute resolution service. You will also be required to develop responses for at least 5 different complex ethical dilemmas in family dispute resolution practice.

Practical Assessment

You will be assessed against your ability to uphold your legal and ethical obligations in all of the role plays you participate in to develop your skills before you are able to participate in your work placement to ensure that you and your future clients are protected.

Delivery

This unit is delivered as part of our Family Dispute Resolution Cluster training unit which is made up of this unit, the other two core Family Dispute Resolution Units of Competence and CHCFAM001 – Operate in a Family Law Environment

This unit describes the skills and knowledge required to assess the suitability of the dispute resolution process for vulnerable parties and the support the physical and emotional protection of those parties. 

The three elements you will demonstrate competence in are:

  1. Assess the needs of vulnerable parties 
  2. Take measures to protect vulnerable parties
  3. Manage situations that threaten safety

Performance Evidence

This unit requires mandatory work placement evidence before you can be assessed as competent.

That includes:

Facilitating individually or in a co-facilitation capacity at least 5 different dispute resolution processes that individually or cumulatively include matters relating to domestic and family violence, mental health issues, alcohol and other drugs abuse and vulnerabilities associated with peoples cultural and linguistically diverse backgrounds.

You will be required to manage sessions where all parties are present and in a shuttle situation.

Practical Assessment

You will be participating in a number of role plays to develop your skills before you are able to participate in your work placement to ensure that you and your future clients are protected.

Delivery

This unit is delivered as part of our Family Dispute Resolution Cluster training unit which is made up of this unit, the other two core Family Dispute Resolution Units of Competence and CHCFAM001 – Operate in a Family Law Environment

This unit describes the skills and knowledge required to manage responses to family violence in domestic and family violence in family work.

The five elements you will demonstrate competence in are:

  1. Analyse the impact of domestic and family violence on family work
  2. Work within the legal context of domestic and family violence
  3. Implement organisation procedures that support family members to cease violent, controlling, intimidating and belittling behaviour
  4. Implement organisation procedures to promote safety for family members who are subject to violence
  5. Align service interventions to specific clients

Performance Evidence

This unit requires mandatory work placement evidence before you can be assessed as competent.

That includes:

Deliver services to at least 3 people affected by domestic and family violence.

You are also required to conduct research into the theoretical perspectives that underpin work with people affected by domestic and family violence, sourcing and analysing information from multiple credible sources.

It is required that you work with users of violence, victims of violence, families and colleagues from other services.

Some of the skills you will demonstrate when working with victims of family violence include goal setting and strategy development, questioning and active listening, counselling skills and relationship building skills.

Practical Assessment

Skills must be demonstrated in the workplace.

You will be participating in a number of role plays to develop your skills before you are able to participate in your work placement to ensure that you and your future clients are protected.

Delivery

This unit is delivered as a stand alone unit in our learning management system however it is assessed concurrently during your work placement.

This unit describes the skills and knowledge required to use, support and evaluate child-focused approaches in service delivery in the context of family law. A key tenet of the family law system and associated service provision is acting and promoting the best interests of the child.

The four elements you will demonstrate competence in are:

  1. Make child needs central to service provision
  2. Support parents to maintain child focused approaches
  3. Respond to situations requiring child inclusive process
  4. Monitor and evaluate child-focused practice

Performance Evidence

This unit does not require mandatory work placement evidence before you can be assessed as competent however your ability to support a child focused approach will be assessed as part of your work placement.

That includes:

That you consistently apply the concepts and intention of working in the child’s best interests as stated in the Family Law Act 1975 in the planning, provision and monitoring of services to at least 3 families with children experiencing conflict

That you respond appropriately to situations where:

  • the child is vulnerable or at risk
  • there is a requirement for child inclusive practice.

Practical Assessment

You will be participating in a number of role plays to develop your skills and may undertake safety planning or review safety plans during your work placement. 

Delivery

This unit is delivered as a stand alone unit in our learning management system however it is assessed concurrently during your work placement.

The elective units in the CHC81115 – Graduate Diploma of Family Dispute Resolution are more general in nature.

If you feel that you already hold units of competence at the Graduate Diploma level or significant, recent, high level workplace experience in relevant skills area you may be eligible for recognition of current competence (if you possess a current unit of competence that is relevant) or recognition of prior learning if you have formal or informal training and recent workplace experience sufficient to provide evidence of competence.

Holders of the CHC80308 – Graduate Diploma of Family Dispute Resolution are not eligible for recognition of current competence as that course has been superseded and not equivalent. The CHC81115 has a mandatory 50 hours of work placement so if you can demonstrate that you hold the old qualification and are conducting FDR you could be eligible for a RPL upgrade to the new qualification.

Find out more about our Recognition of Prior Learning Process.

You would not usually be able to get recognition of prior learning for the core units of this qualification because they apply to the work of a family dispute resolution practitioner which you can not legally do unless you are accredited with the Australian Attorney Generals Department. Unaccredited mediators who provide parenting and property mediation do not do so under the requirements of the Family Law Act 1975 so they will not have evidence of the legal and ethical requirements of a FDRP in order to gain RPL. Although some applicants work as intake workers in FDR services who use unaccredited practitioners to fulfil part of the role that is described in this qualification for FDRP’s there is not a single unit that only deals with intake work. 

This unit describes the skills and knowledge required to initiate, prepare for and participate in a structured process of clinical supervision.

The four elements you will demonstrate competence in are:

  1. 1. Initiate clinical supervision arrangements
  2. 2. Use supervision to determine effectiveness of clinical practice and techniques
  3. Initiate opportunities to contribute to the development of own knowledge

Performance Evidence

This unit requires that the skills have been demonstrated in the workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace.

That includes:

Initiate, prepare for, document and participate in a structured process of clinical supervision in the workplace in response to at least 5 different clinical case work experiences.

Researched at least 3 different examples of professional literature or program evaluations.

Articulated and documented a response to at least 3 different complex situations in professional practice.

  •  

Practical Assessment

You will participate in structured supervision with your family dispute resolution practitioner mentor during your work placement.

You have an assignment that requires you to review professional literature about appropriate approaches to family dispute resolution and/or working with users and victims of violence.

You will be evaluating and responding to complex case scenarios.

Delivery

This unit is delivered as a stand alone unit concurrently with the dispute resolution cluster of units for any student completing the electives and full qualification. 

This unit describes the skills and knowledge required to assess the vulnerabilities of people who have been subjected to domestic and family violence, and to work collaboratively with those people to develop implement and review safety plans.

The three elements you will demonstrate competence in are:

  1. Assess vulnerabilities and their impact on safety
  2. Implement safety planning procedures
  3. Review safety planning procedures

Performance Evidence

This unit requires that the skills have been demonstrated in the workplace or in a simulated environment. It is possible you will complete the assessment requirements during your work placement but if not you will complete with role plays.
The requirements are:

  • developed and documented safety plans that take account of legal requirements and specific vulnerabilities, with and for at least 3 people who have been subjected to domestic and family violence
  • reviewed at least 2 different safety plans based on client and broader network feedback
  • used interpersonal communication skills to establish and maintain trusting relationships,

Practical Assessment

You will assist clients to understand and make use of safety planing in a supportive and empowering way. 

Delivery

This unit is delivered as a part of the Family Safety Cluster which is made up of: 

CHCDFV012 – Make Safety Plans with people who have been subjected to domestic and family violence and

CHCDFV007 – Work with users of violence to effect change

This unit describes the skills and knowledge required to work with and engage users of violence to assist them to take responsibility for their violence, and to work towards changing their behaviour and enhancing the safety of their family.

The four elements you will demonstrate competence in are:

  1. Establish and maintain professional relationship
  2. Assess capacity for change
  3. Encourage personal responsibility
  4. Monitor and review progress

Performance Evidence

This unit requires that the skills have been demonstrated in the workplace or in a simulated environment. 

The requirements are:

  • worked with at least 3 users of violence and provided appropriate support to family members according to organisation, legal and ethical requirements
  • established, documented and monitored agreements with users of violence that include goals, strategies and outcomes.
  • used the following interpersonal communication techniques appropriately with users of domestic violence questioning and active listening, paraphrasing, clarifying, summarising, relationship and rapport building, challenging and supportive feedback and conflict de-escalation / resolution techniques.

Practical Assessment

You will participate role plays and also work with users of violence during your work placement.  

The evidence required is that you are able to identify users of violence, explain the behavioural ground rules for mediation and maintain a safe and fair process should mediation proceed.  This will include using shuttle mediation and also mediator facilitated negotiation simulations.

Delivery

This unit is delivered as a part of the Family Safety Cluster which is made up of: 

CHCDFV012 – Make Safety Plans with people who have been subjected to domestic and family violence and

CHCDFV007 – Work with users of violence to effect change

This unit describes the skills and knowledge required to assess parenting practice, then work with parents to prepare and monitor parenting plans and arrangements.

The three elements you will demonstrate competence in are:

  1. Assess current parenting practices
  2. Assist clients to agree on outcomes for parenting arrangements
  3. Monitor parenting arrangements

Performance Evidence

This unit requires that the skills have been demonstrated in the workplace or in a simulated environment. 

The requirements are:

  • Adhered to legal requirements for both process and outcome to assist at least 3 families with different circumstances to develop parenting arrangements that compromise a documented risk assessment, are in the best interests of the child, consider the complexities of relationships both in and out of the immediate family environment and set in place monitoring arrangements.

Practical Assessment

You will participate role plays and may provide post separation pre-mediation coaching, parallel parenting coaching and co-parenting coaching to parents as part of your work placement.  

The evidence required is that you are able to work with high conflict families to develop, review and update parenting arrangements. 

Generally this would be in the context of negotiating a Parenting Plan to replace Parenting Orders that are no longer working for family members, especially the child.

Delivery

This unit is delivered as a stand alone unit and includes materials from the New Ways for Families Coach Training Course.

More information about New Ways for Families

All students completing the Assist Clients to develop parenting arrangements units will be enrolled in the New Ways for Families Coach Training Course. This course is licensed from Bill Eddy from the High Conflict Institute by Interact Support Incorporated and delivered by Mediation Institute under a training arrangement. 

This is non-VET training which entitles certified coaches to apply for a license to deliver New Ways Coaching in Australia.

The course includes advanced mediation skills to work with high conflict personality clients as a mediator or as a pre-mediation coach.

New Ways Coaching Course Content.

  • Overview of High Conflict Patterns of Behaviour
  • Why New Ways?
  • The New Ways Skills
  • Practising the 4 New Ways Skills
  • How New Ways addresses High Conflict Issues
  • Assisting Clients with Decision Making
  • How to help clients avoid becoming a High Conflict Case
  • You will also be able to complete the full New Ways for Families Course (12 modules on the 4 big skills and co-parenting)
Normally valued at $300 per person and included in the course for any students completing the CHCFAM007 unit.

Pre-Requisites

This course has pre-requisite qualifications, experience or accreditations required to be eligible for enrolment.

To Enrol you must have:

  • an undergraduate degree or higher qualification in Psychology, Social Work, Law, Conflict Management, Dispute Resolution, Family Law Mediation or equivalent

or

  • hold accreditation under the National Mediator Accreditation System (NMAS)

or

  • hold the Mediation skill set from the Community Services Training Package (CHC)

or

  • provide documented evidence of previous (recent) experience in a dispute resolution environment in a job role involving self-directed application of knowledge with substantial depth in some areas, exercise of independent judgement and decision-making, and a range of technical and other skills.
    A letter from a current or recent employer would be sufficient evidence.

 

CHC81115 - Graduate Diploma of Family Dispute Resolution

Training and Assessment
$ 9,900
  • Expected completion 12 months (up to 24 months to complete)
  • Self-Paced online learning, video tutorials and live video
    mentored role plays as many as you need for competence
  • 50 hours work placement with the opportunity for more
    with real clients (additional $2,000 fee if we provide placement)
  • No interest Payment Plan - $1,500 deposit and then 7 to 11 monthly instalments.
    Alternative payment arrangements by negotiation
  • Bonus Course 1 - NMAS Mediator Accreditation Training and Assessment.
    Normally $2,748 Unless required for accreditation
  • Bonus Course 2 - New Ways for Families Coach Training
    Normally costs $300. Value is priceless
Bonus

Core Units
CHC81115 Graduate Diploma of Family Dispute Resolution

$ 6,900
  • Expected completion 9 months (up to 24 months to complete)
  • Self-Paced online learning, video tutorials and live video
    mentored role plays as many as you need for competence
  • 50 hours work placement with the opportunity for more
    with real clients (additional $2,00 fee if we provide placement)
  • No interest Payment Plan - $1,500 deposit and then between 7 or 11 monthly instalments. Alternative payment arrangements by negotiation
  • Bonus Course 1 - NMAS Mediator Accreditation Training and Assessment. Normally $2,748 Unless required as a pre-requisite
  • Conditions may apply to FDR Accreditation with core units only if your pre-requisit for enrolment is NMAS Accrediation rather than an undergraduate degree if you accredit with core units only.
Core units

Recognition of Prior Learning

Assessment Only - upgrades from the previous qualification or single units
$ 330
per unit
  • Assessment Only - you must have evidence of workplace application to be granted recogntion of prior learning
  • Core units would only be able to be achieved via recogntion of prior learning if you are working within a family dispute resolution practitioner with a superseded qualification. Must demonstrate current competence.
RPL

Frequently Asked Questions

Most frequent questions and answers

How do you train people located in different towns and cities in one training group?

This course is an online course. That means that we do not need students to travel to participate in training. You can join tutorials, role plays, supervision and other activities from the convenience of your home and office. No additional costs for travel and accommodation. 

I'm not sure about the video mediation. Can I try before I buy?

Absolutely. If you would like to participate as an observer or in one of our tutorials we would be happy to arrange it.

We generally have a video meeting to discuss the course and make sure that you can join us online if students are not confident (yet) in the online world.

Will you help me to get my work placement?

Yes. We can arrange your work placement with Interact Support Incorporated.

Interact Support is a not-for-profit which was established by the Mediation Institute directors to ensure we could provide real client experience for our students.

Interact operates as a social enterprise style not-for-profit where they charge low cost fees for “gap filler” services.

There is a fee for work placement with Interact of $2,000. This goes towards the cost of paying a supervisor for your 50 hours of work placement.

If you work with an organisation that provides family dispute resolution services you can do your work placement with your employer and you will not have to pay the $2,000 placement fee.

If you want to make your own private arrangements you are welcome to do so. You must have a supervisor who is willing to work with Mediation Institute to provide you with adequate support and opportunities to co-mediate with them.

How can I compare Mediation Institute with other training providers?

CHC81115 Training Provider Comparison ToolMediation Institute offers this course in partnership with the Registered Training Organisation Inspiritive.

Inspiritive does the back end paperwork for compliance and Mediation Institute designed, developed and delivers the training and assessment for the course.

Get our CHC81115 Training Provider Comparison Tool to help you to compare providers.

 

There are currently five VET providers of this qualification on My Skills  (Jan 2019) Please do your due diligence.  Ask to speak with a current student or recent graduate or to participate in a tutorial if the course has any online training. (We are happy to do this) It is not an unreasonable request of a training provider.

There are also three (3) higher education providers (Bond University,  Queensland University of Technology, The College of Law) who have a course which the Attorney Generals Department considers to be equivalent to the core units from the CHC81115 – Graduate Diploma of Family Dispute Resolution.

When comparing prices that means that would be equivalent to our core unit’s fees as it is only 6 of the 10 units required for the full qualification. Make sure that you are comparing like for like.

Why does Mediation Institute insist on 50 hours work placement?

We are aware that other providers of the CHC81115 – Graduate Diploma of Family Dispute Resolution or higher education providers who have a course equivalent to the core units accept less hours.  These requirements are required by the qualification and leave their training open to challenge

They count role plays with other students or actors as if they were real client work. They are clearly not.

Simulations are a training and assessment tool not a replacement for workplace experience.

The requirement for 50 hours work placement was added when the qualification upgraded in 2015 which is why the old qualification is not equivalent and does not allow automatic upgrades.

From experience we believe that a new FDRP will need at least 50 hours real experience and it does you a disservice to short change your work placement.  We will not do that to you or your future clients.

What if I fail my Assessment?

The course is competency based which means that we have the responsibility under the Australian Skills Quality Authority (ASQA) Standards to provide training, assessment and support services that meet your individual needs. We take this responsibility seriously and do offer individualised training and assessment.

Assessment is a process not a one off exam but rather a series of tasks and activities that allow you to learn and apply new skills. You will be required to repeat tasks such as fdr mediation role plays until you have demonstrated competence across all aspects of the process in a variety of different scenarios. 

I did my NMAS course with another provider who teaches Property Mediation in their course. Can I get credits?

No. The course you did was a 38 hr non-accredited short course that is not to vocational education and training (VET) standards.

NMAS Accreditation is a possible pre-requisite to allow you to enrol in the CHC81115 – Graduate Diploma of Family Dispute Resolution but it does not allow you credits.

Do you offer VET Student Loans?

No. We had a very unhappy experience with the issues related to VET Student loans and the corruption that type of funding can bring to RTO’s.

Government loans tend to push the price of courses up and while the loan may defer payment you are paying back 120% of your course fees out of future tax refunds.  While the government loan is said to be interest free if you have to pay it back over 3 years through your tax returns you will be paying an equivalent rate of interest of almost 7%. 

We are able to offer interest free flexible payment terms and will do what we can to help you to succeed in your career goals if money is a barrier for you but you have a true passion for the work.

Our RTO has also arranged education finance which will allow you to extend the repayment of the course beyond the completion time if you want to pay off over a longer term.

What if I don't want to do video mediation?

Our course requires you to participate in video mediation. We believe that Relationships Australia in Victoria still trains using a traditional classroom based approach to training over a set classroom schedule. You will have to make your own enquiries. 

We believe that video mediation is the way of the future and that we would be doing you an injustice to not build your skills and confidence in this method of providing professional services.

Where is your Student Handbook?

You can find it on our Student Forms page.

Where can I find out more about the course?

The best way to find out more about the course is to ring our Director of Studies, Joanne Law.

Joanne will answer any questions that you have about any aspect of the course and help you to work out if the learning method is right for you and also answer any questions you have about a career as a family dispute resolution practitioner. You may also be interested in our jobs board where we publish industry jobs we become aware of.

You can call 1300 781 533 to get through to Joanne or her work mobile 0401 293 500

If you are nervous about the video mediation or unsure if your internet connection or computer are able to cope we can arrange for a video meeting to find out.

Learn from Mediation Institute
The mediation training specialists.

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