About Mediation Institute

Flexible, Accessible, High Quality Online Dispute Resolution Training and Membership Services

We Are National

Mediation Institute is a specialist provider of online dispute resolution training for people wanting to become NMAS Mediators, Family Dispute Resolution Practitioners and Family Group Conference Facilitators. 

We also provide professional development webinars, workshops and courses related to dispute resolution and interpersonal skills. 

Digital Advocates

We believe that people should have access to high quality dispute resolution services and training no matter where they live in Australia. 

That is why all Mediation Institute training includes video mediation skills development. Our graduates are equipped to use technology to connect with clients and facilitate mediation services.  

Dispute Resolution

Established in 2013

We founded Mediation Institute in 2013 with the intention of innovating the way that mediation skills are trained in Australia. 

Winners of the eLearning Excellence Award for the vocational training sector in 2014. 

Values Guided Organisation

Our top 5 values are:

  • Accessiblity
  • Flexibility
  • Quality
  • Respect
  • Innovation


We walk our talk. All trainers are working mediators. We collaborate widely with other organisations and specialists. 

We care

Ongoing enrolment so you can start when you are ready. Flexible payment options. Special consideration when it is needed. Pastoral care and individual support.   

Your Dream. Our Mission.

We Believe In Non-Adversarial Dispute Resolution

We support our students and members to become a significant part of the solution to the conflict, family violence and abuse in Australia. 

Working as a dispute resolution professional isn’t just a job. It is an opportunity to save lives, livelihoods and the mental health of people in your community by helping people to sort out their disputes without having to go to court or escalate into abusive behaviour.  

Meet Our Collaborative Partners

We Collaborate with these organisations

Mediation Institute works with other organisations who support the advancement of the appropriate dispute resolution industry in Australia and the world. 

Meet Our Clients

We train and support their staff

Mediation Institute provides training and membership support for a wide variety of organisations throughout Australia. 

Do you want to Find out more?

Let's talk about what we can do together.

Joanne Law