The Dispute Resolution
Training and Membership Specialists

Tel: 1300 781 533 

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Conflict Management for One Training


Conflict Management for One (CM-1) training and certification.

A 15% discount is available for current Mediation Institute Members. Contact the office to request a discount coupon.

Conflict Management for One ( CM-1 ) training will give you the skills and knowledge to provide this innovative service developed by John Cleary. CM-1 provides additional support to clients who are either not ready for mediation, who are unable to participate in mediation due to refusal by the other party or who are not satisfied with the outcome of their mediation.

Who is this training course for?

The Conflict Management for One Training course has a pre-requisite that requires you to be a qualified mediator either an NMAS Accredited Mediator or a Family Dispute Resolution Practitioner.

If you are not yet a professional mediator we recommend you undertake either the NMAS or FDR course first as this is an advanced level course building on basic mediation skills.

Conflict Management for One Course Overview

The course modules are:

  1. Module One – Introduction and Overview of the CM-1 Process
  2. Module Two – The CM-1 Model and you including nine detailed case studies
  3. Module Three – The Coaching Methodology and 4 Conflict Theories
  4. Module Four – Practical Session – a chance to put the learning into practice via role play
  5. Module Five – Reflective Practice – coordination and guidance for ongoing reflective practice group sessions
  6. Appendices – The Client Agenda Proforma, Referral Document Proforma, Role Play Scenarios based on the case studies, Visual Communication Templates

The process has a structure however is very focused on the needs of the client and relies on the skills of the mediator to help them achieve insights and develop a plan moving forward. The course is recommended for experienced mediators.

Delivery Method

The training includes:

  • online learning which teaches you the Conflict Management for One process
  • group live online sessions to practice the CM-1 process with other learners
  • monthly live online supervision, discussion and practice sessions with other certified CM-1 students and graduates (participation for free for six months)
  • certification as a CM-1 Facilitator

Course Duration

The course is approximately 20 hours including attendance at the live mentoring and group supervision sessions over six months from your enrolment in the course.

Member Discount

Mediation Institute members receive a 15% Member Discount.  Please contact the office if you do not have the discount code. Contact Us


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