Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Mi AI FDR Coach How To
Use the Mi Ai FDR Coach HowToo post to explore how to use the Mi Ai FDR Coach to explore roleplays, reflection tools, journals, compliance guides, training notes, and FAQs—all in one handy spot.

Australian Mediator and Dispute Resolution Accreditation Standards AMDRAS Information and Updates
Mediation Institute is now a Recognised Accreditation Provider (RAP) under the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS). In this edition, we share what the transition means for you, important deadlines, the launch of the new AMDRAS Registers, and upcoming events including the National Mediation Conference in Sydney. Stay informed with links to key AMDRAS resources, the industry-wide mediator survey, and guidance for maintaining your accreditation.

Position Vacant – Child Inclusive Practitioner
Child Inclusive Practitioner – Position Vacant
Mediation Institute is seeking an experienced Child Inclusive Practitioner to contribute to the delivery of our Graduate Diploma of Family Dispute Resolution (FDR).
This unique role offers the opportunity to share your expertise in Child Inclusive Practice while supporting the training and development of future Family Dispute Resolution practitioners.
We’re looking for someone with:
Proven experience in Child Inclusive Practice work
Training or facilitation qualifications (highly desirable)
A passion for child-focused approaches in mediation
If you’re committed to advancing child-centered practice and want to make a difference in FDR training, we’d love to hear from you.

How do I download my Mi Membership Certificate? (Easy 4 Step Guide)
Learn how to download your Mi Membership Certificate from www.mimembers.au Step-by-step guide with screenshots, troubleshooting tips, and FAQs to access your Membership certificate.

Using the Conflict Styles Model in Mediation
Conflict styles is a classic model for thinking about the way that people engage with conflict.

Are you eligible for the AMDRAS Elder Mediation Specialisation?
Learn how to apply for the Elder Mediation Specialisation and gain AMDRAS accreditation as a Specialist Dispute Resolution Practitioner (Elder Mediation)
Catch up with On Demand CPD
Demo Role Play December 2025
00:00 Introduction and Overview
00:11 Mediator's Self-Assessment
02:39 Mediators Opening Statements
07:35 Manny's Opening Statement
15:33 Tibby's Opening Statement
21:39 Forming the Agenda
27:17 Exploration and Option Generation (abbreviated)
38:52 Private Session
47:54 2nd Private Session
56:18 Negotiation
1:07:18 Documenting Agreement
1:23:35 CloseShow More

00:00 Introduction and Overview
00:11 Mediator's Self-Assessment
02:39 Mediators Opening Statements
07:35 Manny's Opening Statement
15:33 Tibby's Opening Statement
21:39 Forming the Agenda
27:17 Exploration and Option Generation (abbreviated)
38:52 Private Session
47:54 2nd Private Session
56:18 Negotiation
1:07:18 Documenting Agreement
1:23:35 CloseShow More

In this insightful webinar, Sian Dyce, a family and elder mediator, discusses the essential role of elder mediation in families, especially ...as they navigate the complexities of aging. Sian highlights the benefits of elder mediation, including its ability to facilitate respectful and collaborative conversations around aging, future needs, and family wishes. The session delves into what elder mediation is, how it works, and its goals, which include maximising the quality of life and relationships while promoting wellness and preventing conflicts.
Sian shares personal anecdotes and case studies to illustrate the importance of early and continuous conversations within families.
The presentation also covers the rights of older individuals, the concept of 'dignity of risk,' and the practical steps involved in the elder mediation process.
This session is part of the International Mediation Awareness Week and is hosted by the Mediation Institute.
00:00 Introduction and Welcome
00:47 Acknowledging Traditional Custodians
01:39 What is Elder Mediation?
04:02 Goals and Benefits of Elder Mediation
05:51 The Concept of Wellness in Elder Mediation
11:46 Case Study: The Dignity of Risk
13:41 The Elder Mediation Process
15:29 When to Use Elder Mediation
19:23 Challenges and Hidden Expectations in Families
24:01 The Secret Life of Carers
27:26 The Role of Elder Mediators
29:38 The Importance of Courageous Conversations
29:59 Elder Mediation: Reducing Stress and Conflict
30:39 Supporting Informal Carers and Delaying Aged Care
31:34 Encouraging Family Conversations
31:40 Personal Story: The Need for Early Conversations
32:19 Resources for Elder Mediation
33:28 Training and Accreditation in Elder Mediation
34:15 Q&A: Addressing Elder Mediation Concerns
36:10 The Role of Mediators in Elder Care
43:20 Government Funding and Support for Mediation
47:07 End-of-Life and Advanced Care Planning
49:18 Conclusion and Future PresentationsShow More

Finally, we emphasise the power of language in creating a supportive environment, encouraging empathy over judgment.
00:00 Introduction to a trauma informed Perspective on Domestic Violence
00:25 Understanding Inconsistent Stories
01:15 The Trauma-Informed Perspective
02:31 Recognising Trauma Responses
03:03 Practical Steps for Support
03:48 The Power of Language
04:28 From Judgment to Empathy
04:54 A Call to Action for EveryoneShow More

Drawing from his extensive background ...in law, psychotherapy, and leadership, Dan discusses the historical context of disputes, the importance of understanding existential concerns, and the impact of effective communication in mediation.
Through thought-provoking examples and insights, Dan highlights the role of mediators in helping parties find meaning and resolve conflicts. This also includes a reflection on the mediator's journey in searching for meaning within themselves and their professional lives.
Don't forget to check the accompanying paper linked below for a deeper exploration of these themes. https://www.dsmediation.com.au/uncategorized/mediation-and-a-search-for-meaning/
00:00 Introduction and Speaker Background
00:51 Acknowledgment of Country and Personal History
02:25 Historical Context and Meaning
04:32 Existential Concerns and Mediation
06:36 Communication Challenges in Mediation
10:40 Active Listening and Understanding
12:53 Role of Lawyers in Mediation
17:49 Mediator's Role and Self-Reflection
25:57 Voluntary Mediation and Court Mandates
27:56 Search for Meaning in Mediation
34:59 The Importance of Self-Discovery in Mediation
37:12 Personal Journey to Mediation
38:13 Diverse Career Paths and Their Impact
40:59 The Role of Meaning in Professional Life
43:34 Challenges and Insights in Mediation
46:43 Cultural Perspectives on Mediation
52:36 Final Thoughts and Contact InformationShow More

Established in 2015, Interact Support helps individuals who fall through gaps in the family law system.
Joanne discusses the differences between separation and divorce, the emotional and legal aspects of separation, the cycle of grief, and the significance of family dispute resolution. She highlights support structures available for those experiencing family violence and the necessity of addressing children’s welfare post-separation. Legal information regarding aspects like protection orders, property settlements, and the best interest of the child are also covered, making this an essential first information resource for those navigating family law issues.
00:00 Introduction to Interact Support
00:26 Understanding Separation and Divorce
03:42 The Emotional Rollercoaster of Separation
04:34 Family Violence and Safety Planning
08:32 Navigating the Legal System
10:49 Support Services Available
13:58 Family Dispute Resolution Explained
25:47 Creating Effective Parenting Plans
34:33 Property Settlements and Legal Advice
42:34 Final Thoughts and Contact InformationShow More

This informative session ...outlines the benefits of mediation compared to traditional legal processes, with insights from Matt Lockwood, a seasoned mediator.
Real-life case studies demonstrate the challenges and outcomes of taking disputes to court versus mediation. You'll discover how mediation can be a faster, more affordable, and less hostile way to resolve conflicts while maintaining community harmony. Learn about the principles, process, and accessibility of mediation services, and how they can help you handle neighbour disputes effectively.
00:00 Introduction and Presenters
01:10 Understanding Mediation and Its Benefits
02:46 Legal Perspectives on Conflict Resolution
05:05 Case Studies: Real-Life Neighbor Disputes
11:28 Challenges and Solutions in Mediation
23:23 The Mediation Process and Its Boundaries
28:03 The Importance of Safety in Mediation
28:09 Effectiveness and Success Rates of Mediation
28:37 Choosing the Right Mediator
29:13 ICDRS Mediation Services Overview
30:50 Community Mediation and Legal Framework
33:57 The Role of Mediators and Ethical Considerations
36:19 Practicalities and Challenges in Mediation
42:29 Final Thoughts and Joining ICDRSShow More

In this International Mediation Awareness Week presentation, Sonal Kharbanda from India discusses key challenges in family mediation, with a focus on parental ...alienation and child custody.
Sonal emphasises the importance of maintaining neutrality as a mediator and explores the impacts of parental separation on children. The session delves into recognising signs of domestic violence and parental alienation, offering insights on how mediators can help families navigate these sensitive issues.
The presentation also addresses the role of mediators in empowering clients without compromising professional ethics, and provides practical advice for new mediators.
00:00 Welcome and Introduction
00:29 Understanding Family Mediation
01:00 Challenges in Family Mediation
06:44 Parental Alienation Explained
11:05 Impact of Domestic Violence
15:09 Role of Mediators in Conflict Resolution
24:29 Q&A and Practical AdviceShow More

Key topics include the importance of ...the pre-intake stage, ethical frameworks like the AMDRAS Ethical Framework, and the new standards in mediation. We also cover essential steps such as following up on inquiries, conducting conflict checks, gathering information, and ensuring informed consent and competence. Learn about maintaining neutrality, handling confidentiality, conducting suitability assessments, and upholding professional conduct.
Practical tips on managing client information, using standardised processes, and utilising tools like client relationship management software and AI for document review are discussed. This webinar is a must-watch for mediators aiming to enhance their practice management skills and adherence to ethical standards.
00:00 Introduction to Mediation Practice Management
00:20 Acknowledging Traditional Owners and Ethical Framework
00:35 Importance of Pre-Intake Stage
01:00 AMDRAS Ethical Framework and Standards
01:51 Process Overview: From Referral to Pre-Mediation
04:32 Handling Initial Contact and Confidentiality
06:59 Screening and Conflict Check
08:43 Information Gathering and Clarification
10:10 Assessing Suitability for Mediation
12:59 Engaging Each Party Separately
20:43 Ethical Dilemmas and Practical Tools
24:47 Reflective Practice and Continuous Improvement
27:11 Conclusion and ResourcesShow More

Drawing from his expansive career, Richard discusses his book and shares practical advice on managing the dynamics of relationships—from their inception to potential separation. He explores themes such as communication, trust, cultural influences, and financial pressures, providing both personal and professional perspectives.
Whether you're seeking guidance for your own relationships or looking to enhance your professional practice, this talk offers valuable wisdom.
00:00 Introduction and Acknowledgements
01:32 The Journey of Writing 'Pulsating Love'
02:36 Exploring Relationship Dynamics
07:25 Professional Insights and Mediation
11:45 Case Histories and Real-Life Examples
12:24 Key Concepts and Metaphors
18:34 Challenges in Relationships
35:53 Cultural Perspectives and Mediation
42:12 Final Thoughts and Q&AShow More

From: Family First Mediation & Dispute Resolution
Recorded For: International ...Mediation Awareness Week (IMAW) November 2025
Connection: Reach out to http://www.familyfirstmediation.com.au for more information.
About This Presentation
Children’s voices matter — especially when families are navigating separation and change. In this insightful session, Tara Weir explores how Child-Inclusive Mediation empowers children to share their experiences, supports parents to make more informed decisions, and helps families move towards healthier relationships.
💬 What You’ll Learn
- The difference between child-focused and child-inclusive mediation
- What Child-Inclusive Mediation is — and what it’s not
- Why it’s important to include children’s perspectives
- How the process works, step by step
- How to prepare for and respond to child feedback
- Common questions and concerns from parents
- Practical insights from real messages shared by children
❤️ Key Takeaways
Including children in mediation:
- Builds empathy and understanding between parents
- Reduces long-term conflict and anxiety
- Strengthens family relationships
- Keeps parents focused on their children’s needs
- Promotes emotional safety and wellbeingShow More

The short video explores a groundbreaking change in conflict resolution with South Africa's Rule 41A. This rule mandates mediation before high court proceedings, aiming to create a more efficient and less hostile legal system.
Dropped during International Mediation Awareness Week 2025, the episode explains how Rule 41A can significantly impact the justice system by reducing costs, speeding up resolutions, and fostering a culture of dialogue over conflict. This is part of a global trend where other countries like Italy, the UK, Australia, and Singapore are incorporating mediation, making justice more accessible and fairer for everyone.
00:00 Introduction to Conflict Resolution
01:32 South Africa's New Rule
01:51 How Rule 41 A Works
02:52 Global Trends in Mediation
03:40 The Impact of Rule 41 A
05:02 Challenges and Future Vision
05:51 ConclusionShow More

For more events and recordings ...visit http://www.mediationinstitute.edu.au/imaw
This session delves into the importance of mediation, especially in cross-border contexts, highlighting how dialogue can effectively bridge cultural and legal divides. Hollia discusses the advantages of mediation over litigation, citing real-world examples and offering valuable insights into cultural nuances, technological advancements, and global frameworks like the Singapore Convention. The session emphasises the human aspect of mediation, advocating for understanding and cooperation as pivotal to resolving conflicts. This interactive discussion also includes participant engagement, exploring practical questions and scenarios to enrich the learning experience. Don't miss this enlightening exploration of mediation's transformative power.
00:00 Introduction to International Mediation Awareness Week
00:38 Meet Hollia Lam: Principal Solicitor and Mediator
01:08 Understanding Misunderstandings in Mediation
02:43 Bridging Borders Through Dialogue
06:00 The Mediation Advantage
10:12 Case Studies: Real-World Mediation Scenarios
15:39 Cultural Intelligence in Mediation
17:48 Building Trust Through Dialogue
19:12 The Role of Technology in Mediation
24:15 The Future of International Dispute Resolution
25:54 The Power of Understanding and Dialogue
26:26 Daily Advocacy for Mediation
28:16 Respect and Cultural Sensitivity in Mediation
31:14 Navigating Cross-Cultural Mediation Challenges
36:26 Addressing Cultural Differences in Mediation
42:25 Final Reflections and TakeawaysShow More