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Using the Conflict Styles Model in Mediation
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Mediation Training: Empower Your Career Today
Discover how mediation training with Mediation Institute can transform your personal and professional life. Learn key skills, program types, and career benefits in this ultimate guide.

Watch the Replay: Practice Growth Starts with your Free Access to the Cultivation Academy for Mediation Institute Members
Exciting news for all Mediation Institute members! We’re partnering with Dan Mortimer for free access to the Cultivation Academy for Mediation Institute Members.
Catch up with On Demand CPD
Family Group Conferencing Is NOT a Normal Case Meeting β Here's the Difference
In this extract from a Mediation Institute training session, FGC trainer Eve Claire explains what makes FGC fundamentally different from a traditional case meeting:
β Everyone is around the table together
β Everyone hears the same thing at the same time
β The family makes the decisions β not the workers
β It's built on informed decision-making from the very first conversation
Instead of six workers telling a family what to do, FGC gives families the space and support to create their own plan. That changes everything.
π Want to learn how to facilitate Family Group Conferences? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing.
π Like and follow for more short extracts from Mediation Institute training sessions.
Suggested hashtags:
#FamilyGroupConferencing #FGC #MediationInstitute #FacilitatorTraining #ChildProtection #SocialWork #RestorativeJustice #FamilyServices #InformedDecisionMaking #ProfessionalDevelopmentShow More

In this extract from a Mediation Institute training session, FGC trainer Eve Claire explains what makes FGC fundamentally different from a traditional case meeting:
β Everyone is around the table together
β Everyone hears the same thing at the same time
β The family makes the decisions β not the workers
β It's built on informed decision-making from the very first conversation
Instead of six workers telling a family what to do, FGC gives families the space and support to create their own plan. That changes everything.
π Want to learn how to facilitate Family Group Conferences? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing.
π Like and follow for more short extracts from Mediation Institute training sessions.
Suggested hashtags:
#FamilyGroupConferencing #FGC #MediationInstitute #FacilitatorTraining #ChildProtection #SocialWork #RestorativeJustice #FamilyServices #InformedDecisionMaking #ProfessionalDevelopmentShow More

Family Group Conferencing wasn't invented in a boardroom β it was created by a community, for a community.
In this extract from ...a Mediation Institute training session, FGC trainer Eve Claire shares the powerful origin story of Family Group Conferencing: developed in New Zealand as a direct response to the overrepresentation of MΔori children in care, it brought together MΔori elders and community members to design a process that gave families the decision-making power over their own children.
That's not just history β it's the heart of everything FGC stands for today.
π Want to learn how to facilitate Family Group Conferences? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing.
π Like and follow for more short extracts from Mediation Institute training sessions.
Suggested hashtags:
#FamilyGroupConferencing #FGC #MediationInstitute #FacilitatorTraining #MaoriCulture #RestorativeJustice #ChildProtection #SocialWork #FamilyServices #IndigenousRights #ProfessionalDevelopmentShow More

In this extract from a Mediation Institute training session, FGC trainer Eve Claire delivers a powerful reminder: as a facilitator, you will face pressure from all sides β child protection managers, lawyers, family members β all with different expectations. And it's your job to hold the line for what Family Group Conferencing truly stands for.
This is what it means to take the role seriously.
π Ready to take on that responsibility? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing to find out how to train with Eve Claire.
π Like and follow for more short extracts from Mediation Institute training sessions.
Suggested hashtags:
#FamilyGroupConferencing #FGC #MediationInstitute #FacilitatorTraining #SocialWork #ChildProtection #RestorativeJustice #FamilyLaw #FamilyServices #ProfessionalDevelopmentShow More

The model recognises that ...mediation competence extends beyond process knowledge and is shaped by four interconnected foundations:
- Philosophy, the principles and ethical beliefs guiding practice;
- Psychology, an understanding of the emotional and behavioural dynamics present in conflict;
- Persona, the mediators' professional presence and how they are experienced in the room; and
- Present, a disciplined focus on the "here and now" of the dispute.
Together, these pillars support both mediators' personal and professional development and foster meaningful peer discussion of practice.
Timestamps:
0:06 β Introduction & David Mitchell's background
14:04 β Pillar 1: Philosophy β Aristotle, compassion vs. empathy, and practical wisdom
14:11 β Pillar 2: Psychology β The mediator as conductor, mirror cells, NLP & person-centred communication
21:42 β Pillar 3: Persona β Professional presence, self-compassion, peer supervision & oxytocin
26:47 β Pillar 4: Present β Working in the now, hippocampal shifts & Gestalt cycles
34:28 β Q&A β Discussion & audience questions
41:12 β Are mediators born or made?
46:33 β Aristotle's 12 virtues explored
Members can connect with David via the members portal #mediation #mediationinstitute #reflectivepracticeShow More

But according to experienced FGC facilitator Eve ...Claire, that's rarely what happens β and it comes down to two things: sticking to the principles and preparing well.
In this extract from a Mediation Institute training session, Eve explains how thorough preparation builds trust, and how trust in the room is what makes facilitation flow.
π Want to learn how to facilitate Family Group Conferences? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing.
π Like and follow for more short extracts from Mediation Institute training sessions.
Suggested hashtags:
#FamilyGroupConferencing #FGC #MediationInstitute #FacilitatorTraining #ConflictResolution #SocialWork #ChildProtection #RestorativeJustice #FamilyServices #ProfessionalDevelopmentShow More

Topics covered include the codified four-step property framework, the new express provisions for family violence in contributions and current/future circumstances, the statutory duty of disclosure now written into the Act, and the new category for companion animals.
Note: The member discussion portion of this webinar has been edited out of this recording. A full version is available to members in the CPD library. http://www.mimembers.au
π Like, subscribe and hit the bell for more FDR education and family law updates.
β±οΈ Timestamps:
0:00 β Welcome & introduction
0:58 β Housekeeping & session format
1:37 β Acknowledgement of Country
2:47 β Webinar overview: what we'll cover
4:41 β The four-step property framework (now in the Act β s.79(3))
5:21 β Family violence provisions: contributions & future circumstances
7:13 β Duty of disclosure: moved from Rules into the Act
8:35 β Companion animals: a new category (not just chattel)
9:06 β Add-backs: what's changed with current case law
14:20 β Step 1: Legal & equitable interests, asset identification
16:01 β Step 2: Contributions (financial, non-financial & family violence)
17:32 β Step 2 cont.: The family violence contribution lens
19:51 β Step 3: Current & future circumstances (s.79(5) factors)
25:28 β Housing & care of children: now an explicit factor
31:42 β Other s.79(5) factors: education, earning capacity, cohabitation
35:22 β Family violence: landmark case & the high bar that existed
37:05 β How the amendments have lowered that bar
43:33 β Duty of disclosure: key cases & practical implications
50:55 β s.71B: Our statutory obligation as FDRPs
55:58 β Managing disclosure: pre-mediation & during sessions
1:02:50 β When to stop the process: non-disclosure & financial abuse
1:10:02 β Companion animals: court orders, shared care & intake tips
1:23:07 β Key takeaways & CPD wrap-upShow More

In ...this extract from a Mediation Institute training session, FGC trainer Eve Claire explains one of the most liberating aspects of facilitation: your job is simply to bring everyone to the table fully prepared, then get out of the way. No advice-giving. No suggestions. No directing outcomes.
Just pure facilitation β and trusting families to make their own best decisions.
π Ready to become a Family Group Conference facilitator? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing.
π Like and follow for more short extracts from Mediation Institute training sessions.Show More

In this extract from a Mediation ...Institute training session, experienced FGC facilitator Eve Claire shares a counterintuitive truth: when you trust the model and prepare well, families lead themselves. You don't need to keep detailed case notes. You don't need to be a counselor, a support worker, or a psychologist.
You just need to facilitate the process β and get out of the way.
π Want to learn how to facilitate Family Group Conferences? Visit http://www.mediationinstitute.edu.au and search for Family Group Conferencing.
π Like and follow for more short extracts from Mediation Institute training sessions.
#FamilyGroupConferencing #FGC #MediationInstitute #FacilitatorTraining #SocialWork #ChildProtection #RestorativeJustice #FamilyServices #LessIsMore #ProfessionalDevelopmentShow More

"Future focused" β it sounds simple, but it's a powerful tool in your facilitation toolkit.
In this extract from a Mediation ...Institute Family Group Conferencing training session, trainer Eve Claire explains why keeping families future-focused is your best friend as a facilitator β and how it reduces conflict, eases anxiety, and empowers families to create their own plan.
When families understand that the conference isn't about rehashing the past, they show up differently. And when they start holding each other to that principle in the room? That's when you know you're facilitating well.
π Interested in becoming a Family Group Conference facilitator? Visit https://www.mediationinstitute.edu.au/family-group-conference-facilitator-training/
π Like and follow for more short extracts from Mediation Institute training sessions.Show More

Hello. Today I'm going to show you how to put some content into your profile for our Find a Mediator panel. You're able to add images and content ...about yourself.
0:26 β Example of a great profile
Natalie has added her photo, her logo, a link to her business, an email address, and keywords that identify the type of work she does. This is ideal because it helps people find you on the Find a Mediator page β and it makes it easier for us to refer you.
0:55 β Why a complete profile matters
We tend not to refer people to blank profiles. The link on your profile also allows people to email you directly about work.
1:15 β How to log in and join as a member
If you're not a member, you can join Mediation Institute as a practitioner member. Membership is $190 a year and includes access to all CPD events, courses, and free one-hour CPD sessions for members and students.
3:25 β How to update your profile (About Me section)
Go to My Settings, then navigate to About Me. This is where you update your bio, add qualifications, and enter keywords to help potential clients find you.
4:30 β Adding your logo
Go to My Organisation, click Edit Logo, upload your logo image, and hit save.
5:27 β Finding and sharing your profile link
Once your profile is open, click on Profile Page β the URL will update with your details. Copy that link and use it in your email signature or anywhere you like.
6:23 β Recap
Log in at http://www.mimembers.au β My Settings β About Me. Update your bio, add keywords (specialisations, languages, cultural background), add a photo, and click save.
7:14 β Wrap up
Once you're happy with it, click save. Remember to add a photo. That's all for now β thank you, bye!Show More

In this ...course, you'll:
β Learn practical supervision tools and frameworks
β Connect with peers in supervision circles
β Practice real-world supervision skills
β Gain a pathway to formal recognition
Ready to get started? Find out more - https://www.mediationinstitute.edu.au/supervision-training/
Students Complete these three steps and then start on the self-paced online course materials.
1. Download the Reflective Supervision Companion Guide using the link below or from within the course files.
2. Join our MI Mediators Network supervisor space for collaboration in between scheduled sessions.
3. RSVP for your supervision circle sessions in the Network.
Get ready to grow together with us as a Reflective Practice Supervisor.
#Mediation #DisputeResolution #ProfessionalDevelopment #ClinicalSupervision #ReflectivePractice #MediationInstituteShow More

Perfect for family dispute resolution practitioners, workplace mediators, and anyone seeking to deepen their reflective practice through quality supervision or even personal reflection.
π― What You'll Learn:
β’ Why most case studies stay at surface level
β’ The 6-part structure for reflective case studies
β’ How to identify and explore ethical tensions
β’ Strategies for examining your internal decision-making
β’ Common pitfalls to avoid in case study preparation
π Resources:
β’ Free case study preparation tool for Mediation Institute Members
β’ Introduction to the Seven Eyes supervision model
β’ Tripod Model for balanced supervision
β±οΈ TIMESTAMPS
0:00 Introduction & Acknowledgement
0:58 What's Hardest About Case Studies
3:23 Why Case Studies Stay Superficial
4:56 Example: Superficial Case Study
6:09 Supervision Questions
7:42 How to Design a Case Study
8:12 Professional Supervision Overview
9:25 Supervision Ready Case Study Elements
11:00 Reflection as Risk Management
11:33 Six Part Structure Tool
14:19 Detailed Example - Context
16:01 Detailed Example - Process Decision
16:20 Detailed Example - Ethical Tension
16:37 Detailed Example - Internal Experience
17:21 Detailed Example - Questions
19:07 Group Discussion
28:19 Tripod Model Introduction
29:27 Seven Eyes Model
31:05 Common Ethical & Reflective Pitfalls
38:47 Recap & Key Takeaways
40:18 Q&A - Supervisor Course
π Related Links:
https://www.mimembers.au/links
https://www.mediationinstitute.edu.au/supervision-training/
π’ About This Webinar:
Presented by the Mediation Institute, this webinar provides practical guidance for mediators and family dispute resolution practitioners seeking to maximize the value of professional supervision.
Mediation #ProfessionalSupervision #CaseStudy #FDR #ReflectivePractice #MediationTraining #ProfessionalDevelopmentShow More