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Elevate Your Mediation Skills: The Path to Advanced Accreditation in 2025
This presentation covers the new accreditation levels, the transition to AMRAD, and the requirements for becoming an Advanced Mediator which include completing a practicum course.
Joanne provides insights into the historical progression of mediation standards in Australia, the importance of maintaining public confidence, and the specifics of enrolment and practicum delivery options offered by the Mediation Institute. http://www.mediationinstitute.edu.au/practicum
00:00 Introduction to the Advanced Mediator Accreditation
00:37 Overview of AMRAS and Transition Period
01:18 History and Evolution of Mediation Standards
03:12 New Accreditation Levels and Requirements
05:23 Advanced Mediator Accreditation Process
06:31 Practicum Course Details
07:53 Mediation Institute Practicum Options
10:06 Registration and Additional Information
12:42 Conclusion and Contact InformationShow More

Now Playing
Elevate Your Mediation Skills: The Path to Advanced Accreditation in 2025
Join Joanne Law, Director of Mediation Institute, as she delves into ...
Join Joanne Law, Director of Mediation Institute, as she delves into the details of the Advanced Mediator accreditation process under the Australian Mediator and Dispute Resolution Accreditation Standards (AMRAS), which ...replaced the National Mediator Accreditation System NMAS in 2025.
This presentation covers the new accreditation levels, the transition to AMRAD, and the requirements for becoming an Advanced Mediator which include completing a practicum course.
Joanne provides insights into the historical progression of mediation standards in Australia, the importance of maintaining public confidence, and the specifics of enrolment and practicum delivery options offered by the Mediation Institute. http://www.mediationinstitute.edu.au/practicum
00:00 Introduction to the Advanced Mediator Accreditation
00:37 Overview of AMRAS and Transition Period
01:18 History and Evolution of Mediation Standards
03:12 New Accreditation Levels and Requirements
05:23 Advanced Mediator Accreditation Process
06:31 Practicum Course Details
07:53 Mediation Institute Practicum Options
10:06 Registration and Additional Information
12:42 Conclusion and Contact InformationShow More
This presentation covers the new accreditation levels, the transition to AMRAD, and the requirements for becoming an Advanced Mediator which include completing a practicum course.
Joanne provides insights into the historical progression of mediation standards in Australia, the importance of maintaining public confidence, and the specifics of enrolment and practicum delivery options offered by the Mediation Institute. http://www.mediationinstitute.edu.au/practicum
00:00 Introduction to the Advanced Mediator Accreditation
00:37 Overview of AMRAS and Transition Period
01:18 History and Evolution of Mediation Standards
03:12 New Accreditation Levels and Requirements
05:23 Advanced Mediator Accreditation Process
06:31 Practicum Course Details
07:53 Mediation Institute Practicum Options
10:06 Registration and Additional Information
12:42 Conclusion and Contact InformationShow More

Now Playing
June 2025 Theory and Skills advancing your practice as a mediator
Advancing your mediation skills: Theory and Practical Skills with ...
Advancing your mediation skills: Theory and Practical Skills with Joanne Law
Join Joanne Law, Director of Mediation Institute, in this in-depth session where she explores some of the mediation skills and ...conflict theory.
Sharing insights from Mediation Institute training http://www.mediationinstitute.edu.au on interest-based negotiation and the Thomas Kilman conflict styles model, she underscores the importance of identifying underlying interests and maintaining a safe, effective mediation process. Key concepts include effective communication techniques like active listening, reframing, and the use of micro-interventions to manage conflict. This session is packed with strategies and theory to enhance your mediation practice. Ideal for students, novice and more experienced dispute resolution professionals.
00:00 Introduction and Acknowledgements
00:56 Understanding Mediation: Theory and Skills
01:52 Interest-Based Negotiation
06:52 Thomas-Kilmann Conflict Styles
14:10 Effective Communication Skills
15:49 Active Listening Techniques
23:21 Reframing and Neutralising Language
30:33 Micro Interventions in Mediation and the AROC technique
35:37 Conflict Causes and Exploration Phase
42:10 Conclusion and Further Learning
Are you interested in becoming an Accredited Mediator AMDRAS? Find out more - https://www.mediationinstitute.edu.au/amdras-training/Show More
Join Joanne Law, Director of Mediation Institute, in this in-depth session where she explores some of the mediation skills and ...conflict theory.
Sharing insights from Mediation Institute training http://www.mediationinstitute.edu.au on interest-based negotiation and the Thomas Kilman conflict styles model, she underscores the importance of identifying underlying interests and maintaining a safe, effective mediation process. Key concepts include effective communication techniques like active listening, reframing, and the use of micro-interventions to manage conflict. This session is packed with strategies and theory to enhance your mediation practice. Ideal for students, novice and more experienced dispute resolution professionals.
00:00 Introduction and Acknowledgements
00:56 Understanding Mediation: Theory and Skills
01:52 Interest-Based Negotiation
06:52 Thomas-Kilmann Conflict Styles
14:10 Effective Communication Skills
15:49 Active Listening Techniques
23:21 Reframing and Neutralising Language
30:33 Micro Interventions in Mediation and the AROC technique
35:37 Conflict Causes and Exploration Phase
42:10 Conclusion and Further Learning
Are you interested in becoming an Accredited Mediator AMDRAS? Find out more - https://www.mediationinstitute.edu.au/amdras-training/Show More

Now Playing
Discussion Session on Conflict Management for One - May 2025
In this informative webinar, participants are introduced to the ...
In this informative webinar, participants are introduced to the concept of Conflict Management for One, facilitated by John Cleary the developer of the process. John is an experienced mediator with ...30 years of practice.
You can find out more about the training here - https://www.mediationinstitute.edu.au/conflict-management-for-one-training/
You can find facilitators to provide Conflict Management for One here - https://conflictmanagement.au/
The session begins with brief introductions from various professionals, including lawyers and psychologists, detailing their experience with mediation and conflict management.
John then dives into the principles and techniques of Conflict Management for One, highlighting its distinctiveness from traditional mediation. Various scenarios and practical applications are discussed, including preparing individuals for mediation, managing conflicts one-on-one, and the benefits of offering conflict management services. Key topics include the importance of slowing down, individualised conversations, and exploring different paths in the conflict resolution landscape. Practical advice on implementing these techniques, especially in workplace and relationship settings, is also shared. This webinar emphasizes the flexibility and effectiveness of Conflict Management for One as a valuable addition to the traditional mediation process.
00:00 Introduction and Participant Roll Call
03:10 Understanding Conflict Management
04:01 The Role of a Mediator
06:25 Conflict Management Techniques
07:43 Challenges in Mediation
09:16 Conflict Management for One
13:27 Exploring the Conflict Resolution Landscape
19:22 Addressing Mediation Delays
22:28 Conflict Management Conversations
27:18 Exploring Conflict Management
28:25 Mediator's Role and Challenges
29:38 Conflict Management Techniques
31:31 Practical Applications and Outcomes
41:06 Facilitated Discussions and Work Cover
45:59 Implementing Conflict Management Strategies
48:50 Training and ResourcesShow More
You can find out more about the training here - https://www.mediationinstitute.edu.au/conflict-management-for-one-training/
You can find facilitators to provide Conflict Management for One here - https://conflictmanagement.au/
The session begins with brief introductions from various professionals, including lawyers and psychologists, detailing their experience with mediation and conflict management.
John then dives into the principles and techniques of Conflict Management for One, highlighting its distinctiveness from traditional mediation. Various scenarios and practical applications are discussed, including preparing individuals for mediation, managing conflicts one-on-one, and the benefits of offering conflict management services. Key topics include the importance of slowing down, individualised conversations, and exploring different paths in the conflict resolution landscape. Practical advice on implementing these techniques, especially in workplace and relationship settings, is also shared. This webinar emphasizes the flexibility and effectiveness of Conflict Management for One as a valuable addition to the traditional mediation process.
00:00 Introduction and Participant Roll Call
03:10 Understanding Conflict Management
04:01 The Role of a Mediator
06:25 Conflict Management Techniques
07:43 Challenges in Mediation
09:16 Conflict Management for One
13:27 Exploring the Conflict Resolution Landscape
19:22 Addressing Mediation Delays
22:28 Conflict Management Conversations
27:18 Exploring Conflict Management
28:25 Mediator's Role and Challenges
29:38 Conflict Management Techniques
31:31 Practical Applications and Outcomes
41:06 Facilitated Discussions and Work Cover
45:59 Implementing Conflict Management Strategies
48:50 Training and ResourcesShow More

Now Playing
2025 Case management - Case Management and Ethical Compliance for Mediators and FDRPs in Australia
Join Joanne Law from Mediation Institute in this detailed presentation ...
Join Joanne Law from Mediation Institute in this detailed presentation on case management and ethical practices for dispute resolution practitioners. Current May 2025.
Joanne covers various aspects of case management ...including relevant regulations, risk management, documentation, and communication to ensure quality client outcomes.
This session also touches on the mandatory information and procedures required for Family Dispute Resolution Practitioners (FDRPs) and nationally accredited mediators. Explore topics like the importance of confidentiality, legal advice boundaries, conflict of interest scenarios, and updates to professional standards and legislation.
Perfect for accredited mediators, FDRPs, and anyone involved in dispute resolution.
00:00 Introduction and Acknowledgements
00:57 Overview of Case Management
05:06 Regulations and Rules in Case Management
08:06 Risk Management in Dispute Resolution
09:09 Legal and Compliance Issues
16:19 Confidentiality and Inadmissibility
31:57 Conflict of Interest and Ethical Standards
34:26 Documentation and Record Keeping
41:53 Conclusion and Final ThoughtsShow More
Joanne covers various aspects of case management ...including relevant regulations, risk management, documentation, and communication to ensure quality client outcomes.
This session also touches on the mandatory information and procedures required for Family Dispute Resolution Practitioners (FDRPs) and nationally accredited mediators. Explore topics like the importance of confidentiality, legal advice boundaries, conflict of interest scenarios, and updates to professional standards and legislation.
Perfect for accredited mediators, FDRPs, and anyone involved in dispute resolution.
00:00 Introduction and Acknowledgements
00:57 Overview of Case Management
05:06 Regulations and Rules in Case Management
08:06 Risk Management in Dispute Resolution
09:09 Legal and Compliance Issues
16:19 Confidentiality and Inadmissibility
31:57 Conflict of Interest and Ethical Standards
34:26 Documentation and Record Keeping
41:53 Conclusion and Final ThoughtsShow More

Now Playing
20 Mediator Musings - Jill Goldson and Cheryl Lacey. Children, Schools and Family Law
Managing Family Law and Child Welfare in Schools: Expert Insights with ...
Managing Family Law and Child Welfare in Schools: Expert Insights with Jill Goldson and Cheryl Lacey
In this episode of Mediator Musings, hosted by Joanne Law, two esteemed experts, Jill Goldson ...and Cheryl Lacey, discuss the crucial intersection of family law, children, and educational institutions.
Jill Goldson, a director at FMC, researcher, author, and passionate advocate for keeping families out of court, joins with Cheryl Lacey, an education advisor and author, to delve into the impact family separations and disputes have on children and schools.
They explore the roles educators play, the importance of maintaining boundaries, and ways to support children through challenging circumstances without involving schools unnecessarily. Key points include the effects of adversarial legal processes, the distinction between children and students, and the importance of appropriate training for educators to handle sensitive family issues respectfully and effectively.
00:00 Introduction and Guest Introductions
01:04 Why Discuss Family Law and Schools?
01:34 The Intersection of Family Law and Education
02:33 Advocating for Keeping Families Out of Court
07:15 Child Participation in Family Law
11:10 Challenges Faced by Schools and Educators
19:57 Training and Support for Educators
29:15 The Role of Schools in Family Disputes
38:54 Final Thoughts and Contact Information
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More
In this episode of Mediator Musings, hosted by Joanne Law, two esteemed experts, Jill Goldson ...and Cheryl Lacey, discuss the crucial intersection of family law, children, and educational institutions.
Jill Goldson, a director at FMC, researcher, author, and passionate advocate for keeping families out of court, joins with Cheryl Lacey, an education advisor and author, to delve into the impact family separations and disputes have on children and schools.
They explore the roles educators play, the importance of maintaining boundaries, and ways to support children through challenging circumstances without involving schools unnecessarily. Key points include the effects of adversarial legal processes, the distinction between children and students, and the importance of appropriate training for educators to handle sensitive family issues respectfully and effectively.
00:00 Introduction and Guest Introductions
01:04 Why Discuss Family Law and Schools?
01:34 The Intersection of Family Law and Education
02:33 Advocating for Keeping Families Out of Court
07:15 Child Participation in Family Law
11:10 Challenges Faced by Schools and Educators
19:57 Training and Support for Educators
29:15 The Role of Schools in Family Disputes
38:54 Final Thoughts and Contact Information
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More

Now Playing
Volunteering with Matt Lockwood - ICDRS
This recorded presentation features a collaboration between the ...
This recorded presentation features a collaboration between the Mediation Institute and Interact Support Incorporated, focusing on dispute resolution training and services in Australia. The primary speaker, Matt Lockwood, a leader ...in the I-C-D-R-S project, shares his experiences in community mediation. He discusses the challenges and successes in providing dispute resolution services to those falling through gaps of existing systems. Insights include the development of the I-C-D-R-S model, the importance of community involvement, and securing mediation hours through volunteering. The session also discusses the impact of recently dismantled community justice centers and strategies for accessing mediation services through volunteering and partnerships.
00:00 Introduction to Mediation Institute and Interact Support
00:43 Matt Lockwood's Journey in Dispute Resolution
01:37 Challenges and Solutions in Community Mediation
02:54 ICDRS Business Model and Community Impact
04:41 Volunteering and Building Mediation Experience
07:51 Co-Mediation and Unique Opportunities
08:59 Expanding Mediation Through Volunteering
16:07 The Importance of Intake in Mediation
18:28 Exploring Community Justice Centers
19:01 Outreach and Volunteer Efforts
19:56 Challenges and Opportunities in Mediation
21:28 Online Mediation and Volunteer Roles
21:34 Community Justice Centers Closure Impact
23:14 Mediation Practices and Training
26:47 Engaging with the Community
30:22 Joining and Contributing to I-C-D-R-SShow More
00:00 Introduction to Mediation Institute and Interact Support
00:43 Matt Lockwood's Journey in Dispute Resolution
01:37 Challenges and Solutions in Community Mediation
02:54 ICDRS Business Model and Community Impact
04:41 Volunteering and Building Mediation Experience
07:51 Co-Mediation and Unique Opportunities
08:59 Expanding Mediation Through Volunteering
16:07 The Importance of Intake in Mediation
18:28 Exploring Community Justice Centers
19:01 Outreach and Volunteer Efforts
19:56 Challenges and Opportunities in Mediation
21:28 Online Mediation and Volunteer Roles
21:34 Community Justice Centers Closure Impact
23:14 Mediation Practices and Training
26:47 Engaging with the Community
30:22 Joining and Contributing to I-C-D-R-SShow More

Now Playing
29 Dr Jakie King - Design Thinking
In this episode of Mediator Musings, host Joanne Law, Director of ...
In this episode of Mediator Musings, host Joanne Law, Director of Mediation Institute speaks with Dr. Jackie King, a former lawyer and academic with a profound interest in conflict resolution, mediation, ...and the concept of 'otherness.'
Dr. King shares her journey from law to academia, her advocacy work for refugees, and her use of design thinking in mediation. They delve into the principles of design thinking, its application to conflict resolution, and social cohesion. The conversation also highlights Dr. King's book, "The Ultimate Other," emphasizing empathy, personal growth, and societal unity. Listeners can learn more about Dr. King's work through her website. Dr Jackie King (https://www.drjackieking.com.au/)
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More
Dr. King shares her journey from law to academia, her advocacy work for refugees, and her use of design thinking in mediation. They delve into the principles of design thinking, its application to conflict resolution, and social cohesion. The conversation also highlights Dr. King's book, "The Ultimate Other," emphasizing empathy, personal growth, and societal unity. Listeners can learn more about Dr. King's work through her website. Dr Jackie King (https://www.drjackieking.com.au/)
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More

Now Playing
Empowering Women Through Mediation: Skills for a Better Future
Welcome to our rescheduled session, 'Accelerate Action: Women ...
Welcome to our rescheduled session, 'Accelerate Action: Women Negotiating a Better Future Through Mediation,' originally planned for International Women's Day.
Our panel includes:
- Joanne Law, Director of Mediation Institute ...and co-founder of Interact Support, FDR Practitioner and Accredited Mediator AMDRAS https://www.linkedin.com/in/joannelaw/
- Dee Hardy, Shifting Tides Counselling and Mediation, FDR Practitioner (FDRP), Accredited Mediator, AMDRAS and counselor https://www.linkedin.com/in/%F0%9F%8F%96shifting-tides-counselling-and-mediation-%F0%9F%A4%9D%F0%9F%8F%BC-dee-hardy-6a56a0220/
- Nicole Morton, Relational Intelligence and Dispute Resolution Accredited Mediator, AMDRAS and expert in nonviolent communication, https://www.linkedin.com/in/nicole-morton-19720858/
- Laura Mazen, AchieveAble and Sharp Mediation, Accredited Mediator AMDRAS workplace mediator. https://www.linkedin.com/in/laura-mazin/
They share insights on mediation techniques, active listening, empathy, and self-reflection, emphasising the importance of these skills in both professional and personal settings. The discussion highlights strategies for transforming conflict into constructive dialogue, managing fear, and setting supportive structures in relationships.
Perfect for mediators and anyone interested in enhancing their interpersonal communication skills.
00:00 Introduction and Session Rescheduling
00:40 Panel Introductions
03:56 Discussion on Mediation Skills
05:36 Nonviolent Communication and Conflict Resolution
08:25 Active Listening and Understanding
12:47 Self-Reflection and Managing Triggers
18:22 Pre-Mediation and Confidential Spaces
20:39 Support Systems and Conflict Management
26:44 Overcoming Personal Barriers
27:48 Building Confidence in Mediation
28:20 The Role of Empathy in Conflict Resolution
29:38 The Power of Taking Breaks
30:46 Nonverbal Communication and Mediation
31:04 Challenges of Online Mediation
31:38 Handling Apologies and Resolutions
32:50 Active Listening and Paraphrasing
34:00 Supporting Friends in Conflict
36:55 Empathy Buddies and Nonviolent Communication
40:58 Managing Fear in Conflict
43:16 Final Thoughts and ReflectionsShow More
Our panel includes:
- Joanne Law, Director of Mediation Institute ...and co-founder of Interact Support, FDR Practitioner and Accredited Mediator AMDRAS https://www.linkedin.com/in/joannelaw/
- Dee Hardy, Shifting Tides Counselling and Mediation, FDR Practitioner (FDRP), Accredited Mediator, AMDRAS and counselor https://www.linkedin.com/in/%F0%9F%8F%96shifting-tides-counselling-and-mediation-%F0%9F%A4%9D%F0%9F%8F%BC-dee-hardy-6a56a0220/
- Nicole Morton, Relational Intelligence and Dispute Resolution Accredited Mediator, AMDRAS and expert in nonviolent communication, https://www.linkedin.com/in/nicole-morton-19720858/
- Laura Mazen, AchieveAble and Sharp Mediation, Accredited Mediator AMDRAS workplace mediator. https://www.linkedin.com/in/laura-mazin/
They share insights on mediation techniques, active listening, empathy, and self-reflection, emphasising the importance of these skills in both professional and personal settings. The discussion highlights strategies for transforming conflict into constructive dialogue, managing fear, and setting supportive structures in relationships.
Perfect for mediators and anyone interested in enhancing their interpersonal communication skills.
00:00 Introduction and Session Rescheduling
00:40 Panel Introductions
03:56 Discussion on Mediation Skills
05:36 Nonviolent Communication and Conflict Resolution
08:25 Active Listening and Understanding
12:47 Self-Reflection and Managing Triggers
18:22 Pre-Mediation and Confidential Spaces
20:39 Support Systems and Conflict Management
26:44 Overcoming Personal Barriers
27:48 Building Confidence in Mediation
28:20 The Role of Empathy in Conflict Resolution
29:38 The Power of Taking Breaks
30:46 Nonverbal Communication and Mediation
31:04 Challenges of Online Mediation
31:38 Handling Apologies and Resolutions
32:50 Active Listening and Paraphrasing
34:00 Supporting Friends in Conflict
36:55 Empathy Buddies and Nonviolent Communication
40:58 Managing Fear in Conflict
43:16 Final Thoughts and ReflectionsShow More

Now Playing
March 2025 AMDRAS Standards Webinar for Students
In this presentation, we dive into the AMDRAS professional domains and ...
In this presentation, we dive into the AMDRAS professional domains and standards, exploring the transition from NMAS to AMDRAS, effective July 1, 2025. Discover the new AMDRA website, changes in ...practice, and the expanded standards focusing on four domains: Professional Knowledge, Professional Skills, Professional Ethics and Responsibilities, and Professional Development Obligations.
Learn about accreditation requirements, ethical considerations, maintaining confidentiality, and practical skills for mediators. Stay informed on new pathways, specialisations, and continuing professional development (CPD) requirements in the mediation landscape.
00:00 Introduction to AMDRAS Standards
00:12 Transition to the New AMDRAS Website
01:22 Key Focus Areas of Professional Practice
01:51 Training and Assessment Requirements
02:09 Character and Accreditation Obligations
04:03 Professional Indemnity Insurance and Fees
04:49 Continuing Professional Development (CPD)
05:02 Levels of Accreditation and Specialisations
09:41 Professional Knowledge and Skills
17:05 Ethical and Legal Obligations
28:42 Conclusion and Final Thoughts
29:15 Practical Considerations and ToolsShow More
Learn about accreditation requirements, ethical considerations, maintaining confidentiality, and practical skills for mediators. Stay informed on new pathways, specialisations, and continuing professional development (CPD) requirements in the mediation landscape.
00:00 Introduction to AMDRAS Standards
00:12 Transition to the New AMDRAS Website
01:22 Key Focus Areas of Professional Practice
01:51 Training and Assessment Requirements
02:09 Character and Accreditation Obligations
04:03 Professional Indemnity Insurance and Fees
04:49 Continuing Professional Development (CPD)
05:02 Levels of Accreditation and Specialisations
09:41 Professional Knowledge and Skills
17:05 Ethical and Legal Obligations
28:42 Conclusion and Final Thoughts
29:15 Practical Considerations and ToolsShow More

Now Playing
Mediation within Return to Work with Karishma Chandiramani
The Role of Mediation in Return to Work: A Practical Guide In this ...
The Role of Mediation in Return to Work: A Practical Guide
In this enlightening session, an experienced mediator and senior rehab case manager shares her insights on the critical role of ...mediation in the return to work process.
From discussing the voluntary nature of mediation to the importance of impartiality and effective communication, the presentation covers numerous practical aspects and real-world examples. The speaker, passionate about her work, stresses how mediation principles apply to everyday life and the workplace, especially during sensitive scenarios like return to work. This video will be invaluable for those involved in mediation, rehab counseling, and workplace management. Stay tuned for key insights and tips on enhancing your mediation practices.
00:00 Introduction and Speaker Background
02:16 Understanding Mediation
04:05 Challenges in Mediation
06:20 Role of Impartiality and Voluntariness
12:20 Emotional and Social Aspects of Return to Work
13:30 Common Scenarios and Role Clarity
16:27 Inclusivity and Collaboration in Mediation
24:05 Legal Considerations in Mediation
24:45 Ensuring Accessibility and Flexibility
25:20 Role of Support Persons in Mediation
26:11 Maintaining Impartiality and Respect
27:14 Equal Opportunity and Time Management
28:12 Mediation Process Overview
29:23 Effective Communication Strategies
33:25 Encouraging Participation and Trust
36:23 Solution-Focused Mediation
41:32 Handling Difficult Situations
45:54 Q&A and Final ThoughtsShow More
In this enlightening session, an experienced mediator and senior rehab case manager shares her insights on the critical role of ...mediation in the return to work process.
From discussing the voluntary nature of mediation to the importance of impartiality and effective communication, the presentation covers numerous practical aspects and real-world examples. The speaker, passionate about her work, stresses how mediation principles apply to everyday life and the workplace, especially during sensitive scenarios like return to work. This video will be invaluable for those involved in mediation, rehab counseling, and workplace management. Stay tuned for key insights and tips on enhancing your mediation practices.
00:00 Introduction and Speaker Background
02:16 Understanding Mediation
04:05 Challenges in Mediation
06:20 Role of Impartiality and Voluntariness
12:20 Emotional and Social Aspects of Return to Work
13:30 Common Scenarios and Role Clarity
16:27 Inclusivity and Collaboration in Mediation
24:05 Legal Considerations in Mediation
24:45 Ensuring Accessibility and Flexibility
25:20 Role of Support Persons in Mediation
26:11 Maintaining Impartiality and Respect
27:14 Equal Opportunity and Time Management
28:12 Mediation Process Overview
29:23 Effective Communication Strategies
33:25 Encouraging Participation and Trust
36:23 Solution-Focused Mediation
41:32 Handling Difficult Situations
45:54 Q&A and Final ThoughtsShow More

Now Playing
Facilitative Mediation_ Process, Skills, and Strategies - AI -1
This episode is an experimental use of AI and based on transcripts and ...
This episode is an experimental use of AI and based on transcripts and tools from Mediation Institute mediator training guidance for the new AMDRAS Certificate of Training course in Mediation.
Become ...a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More
Become ...a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More

Now Playing
A visual guide for Pre Mediation effectiveness
Understanding the Pre-Mediation Process: A Complete Guide In this ...
Understanding the Pre-Mediation Process: A Complete Guide
In this presentation from the Mediation Institute AMDRAS Certificate of Training course, you will learn about the crucial steps involved in the pre-mediation process. ...
This overview includes the mediator's opening statements, issue identification, risk screening, and process preparation. Detailed explanations cover assessing mediation appropriateness, preparing clients for negotiations, and defining the mediator and participant roles. You'll also understand the importance of voluntary participation, confidentiality, and setting ground rules. The session ends with summarising progress and outlining the next steps.
Note: This is not an example of the process used by Family Dispute Resolution Practitioners in the Family Law Context where there is a more extensive screening for family violence and more information about participants' obligations under Family Law, for example, Best Interests of the Child and Duty of Disclosure.
In other contexts, this is ideal for aspiring mediators, HR professionals, or anyone facilitating conflict resolutions.
00:00 Introduction to Pre-Mediation Process
00:11 Overview of Pre-Mediation Steps
01:26 Mediator's Obligations and Client Preparation
02:44 Key Information in Mediator's Opening Statements
04:15 Understanding the Issues Stage
05:55 Risk and Suitability Screening
08:48 Preparing for Mediation
12:58 Summary and Next Steps
15:13 Conclusion and Further ResourcesShow More
In this presentation from the Mediation Institute AMDRAS Certificate of Training course, you will learn about the crucial steps involved in the pre-mediation process. ...
This overview includes the mediator's opening statements, issue identification, risk screening, and process preparation. Detailed explanations cover assessing mediation appropriateness, preparing clients for negotiations, and defining the mediator and participant roles. You'll also understand the importance of voluntary participation, confidentiality, and setting ground rules. The session ends with summarising progress and outlining the next steps.
Note: This is not an example of the process used by Family Dispute Resolution Practitioners in the Family Law Context where there is a more extensive screening for family violence and more information about participants' obligations under Family Law, for example, Best Interests of the Child and Duty of Disclosure.
In other contexts, this is ideal for aspiring mediators, HR professionals, or anyone facilitating conflict resolutions.
00:00 Introduction to Pre-Mediation Process
00:11 Overview of Pre-Mediation Steps
01:26 Mediator's Obligations and Client Preparation
02:44 Key Information in Mediator's Opening Statements
04:15 Understanding the Issues Stage
05:55 Risk and Suitability Screening
08:48 Preparing for Mediation
12:58 Summary and Next Steps
15:13 Conclusion and Further ResourcesShow More
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