Posts related to complaint handling, professional standards and ethics
The NMAS Review has been completed and now is in the implementation phase as the Mediator Standards Board works on the changes to the National Mediator Accreditation System (NMAS) flowing from the review.
Find out more about the Mediation Institute Independent Complaint Handling Service. Having a complaints mechanism is mandatory for your accreditation as a NMAS Mediator and registration as a FDR Practitioner. It may also be a requirement for Family Group Conference Facilitators in your service contracts.
Mediator Ethics and Professional Responsibility Webinar Recording was recorded in the 2st July 2022
The Mediation Institute Code of Ethics reflects the ethical obligations of NMAS Mediators and Family Dispute Resolution practitioner and ethical standards for FGC practitioners.
Professional Conduct is a code of conduct regulated by professional bodies and sometimes legislation. Breaches of professional conduct can lead to sanctions or cancellation of accreditation or registration.
Mediation Institute Pty Ltd
ABN 43 166 175 962 NZBN 94 290 510 103 00
PO Box 16, Loch Sport Victoria 3851
Mediation Institute is a Recognised Mediator Accreditation Body (RMAB) and Complaint Handling Body for Mediator, Family Dispute Resolution Practitioner and Family Group Conference Facilitator Members. We provide Complaint Handling Services for Education Providers.
Our vocational Training is delivered in partnership with Inspiritive Pty Ltd RTO Code 21178.
Mediation Institute acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respect to first nations peoples, their cultures, and to Elders past, present and emerging.
