Mediation Institute Guides and Forms
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Student Handbooks
Mi Student Handbook: CHC81115 - Grad Dip FDR Students
Version 2025
Explore the Mediation Institute Training Policies and Procedures for the CHC81115 – Graduate Diploma of Family Dispute Resolution training delivered in partnership with Inspiritive Pty Ltd RTO 21178
This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Mi Student Handbook: Other Students
Version 2025
Explore the Mediation Institute Training Policies and Procedures for NMAS and other Non-VET training. This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Student Policy and Forms
Refund Policy
Version 2026
Mediation Institute Refund Policy is aligned with Australian Consumer Law.
Training Cancellation Form
If you do not intend to complete your course you can notify Mediation Institute by completing a Cancellation Form.
See the refund policy for terms and conditions related to refunds.
Training Leave of Absence Form
If you would like to put your course on hold for a period of time, please use the Leave of Absence Form.
Mediation Institute Code of Ethics
The Mediation Institute Code of Ethics identifies the expectations regarding professional conduct of Mediation Institute Members.
Mediation Institute Independent Complaint Handling Service
For information about Mediation Institute’s Independent Complaint Handling Services for Dispute Resolution Practitioners, please click this link to navigate to the appropriate page on our website.
Mediation Institute Artificial Intelligence Policy and Guidelines
The Mi Artificial Intelligence Policy provides general guidance for Artificial Intelligence (AI) use for Mediation Institute Staff, Students, Trainers and Practitioner Members. Please read alongside the relevant specific guidelines for practical application.
The Practitioner Guidelines apply to all Mediation Institute Practitioner Members and may be referred to if misuse of AI is claimed as part of a complaint made to Mediation Institute as their complaint handling body.
The Student Guidelines apply to all Mediation Institute Students for all courses and qualifications offered by Mediation Institute.
The Trainers Guidelines apply to all Mediation Institute Trainers for all educational services.
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1300 781 533