Mediation Institute Guides and Forms
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Student Handbooks
Mi Student Handbook 2025
CHC81115 - Graduate Diploma of Family Dispute Resolution Training
Explore the Mediation Institute Training Policies and Procedures for the CHC81115 – Graduate Diploma of Family Dispute Resolution training delivered in partnership with Inspiritive Pty Ltd RTO 21178
This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Mi Student Handbook 2025 Mediation Training (NMAS and other non-VET training)
Explore the Mediation Institute Training Policies and Procedures for NMAS and other Non-VET training. This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Leave of Absence and Cancellation Forms
If you do not intend to complete your course you can notify Mediation Institute by completing a Cancellation Form.
Generally, there will be no refund once you have commenced the course unless special circumstances apply.
If you would like to put your course on hold for a period of time, please use the Leave of Absence Form.
Mediation Institute Code of Ethics
The Mediation Institute Code of Ethics identifies the expectations regarding professional conduct of Mediation Institute Members.
Mediation Institute Independent Complaint Handling Service
For information about Mediation Institute’s Independent Complaint Handling Services for Dispute Resolution Practitioners, please click this link to navigate to the appropriate page on our website.
Refunds May Be Granted If:
Refunds Will Not Be Granted If:
- You cancel before enrolment is confirmed (i.e. before payment and course access).
- The course is not delivered by Mediation Institute.
You cancel within 14 days of course access and have not engaged substantially, meaning:
No assessments submitted
No role plays attended
Less than 20% of unit content viewed
A partial refund may apply in these cases, minus the deposit and a 20% administration fee.
- More than 14 days have passed since course access.
- You have engaged substantially with the course (e.g. submitted assessments, participated in role plays, or accessed over 20% of a unit).
- The 24-month enrolment period has expired.
- You fail to submit the required cancellation form.
Have a question or want to talk to someone?
You can call us – Please leave a message if we are busy or after hours and we will get back to you or send us an email.
1300 781 533
