Industry Updates

For Mediation Institute Members and other Dispute Resolution Professionals

Volunteering with Matt Lockwood - ICDRS

This recorded presentation features a collaboration between the Mediation Institute and Interact Support Incorporated, focusing on dispute resolution training and services in Australia. The primary speaker, Matt Lockwood, a leader ...in the I-C-D-R-S project, shares his experiences in community mediation. He discusses the challenges and successes in providing dispute resolution services to those falling through gaps of existing systems. Insights include the development of the I-C-D-R-S model, the importance of community involvement, and securing mediation hours through volunteering. The session also discusses the impact of recently dismantled community justice centers and strategies for accessing mediation services through volunteering and partnerships.

00:00 Introduction to Mediation Institute and Interact Support
00:43 Matt Lockwood's Journey in Dispute Resolution
01:37 Challenges and Solutions in Community Mediation
02:54 ICDRS Business Model and Community Impact
04:41 Volunteering and Building Mediation Experience
07:51 Co-Mediation and Unique Opportunities
08:59 Expanding Mediation Through Volunteering
16:07 The Importance of Intake in Mediation
18:28 Exploring Community Justice Centers
19:01 Outreach and Volunteer Efforts
19:56 Challenges and Opportunities in Mediation
21:28 Online Mediation and Volunteer Roles
21:34 Community Justice Centers Closure Impact
23:14 Mediation Practices and Training
26:47 Engaging with the Community
30:22 Joining and Contributing to I-C-D-R-SShow More

Volunteering with Matt Lockwood - ICDRS

This recorded presentation features a collaboration between the ...

29 Dr Jakie King - Design Thinking

In this episode of Mediator Musings, host Joanne Law, Director of ...

Empowering Women Through Mediation: Skills for a Better Future

Welcome to our rescheduled session, 'Accelerate Action: Women ...

Welcome to our rescheduled session, 'Accelerate Action: Women Negotiating a Better Future Through Mediation,' originally planned for International Women's Day.

Our panel includes:
- Joanne Law, Director of Mediation Institute ...and co-founder of Interact Support, FDR Practitioner and Accredited Mediator AMDRAS https://www.linkedin.com/in/joannelaw/
- Dee Hardy, Shifting Tides Counselling and Mediation, FDR Practitioner (FDRP), Accredited Mediator, AMDRAS and counselor https://www.linkedin.com/in/%F0%9F%8F%96shifting-tides-counselling-and-mediation-%F0%9F%A4%9D%F0%9F%8F%BC-dee-hardy-6a56a0220/
- Nicole Morton, Relational Intelligence and Dispute Resolution Accredited Mediator, AMDRAS and expert in nonviolent communication, https://www.linkedin.com/in/nicole-morton-19720858/
- Laura Mazen, AchieveAble and Sharp Mediation, Accredited Mediator AMDRAS workplace mediator. https://www.linkedin.com/in/laura-mazin/

They share insights on mediation techniques, active listening, empathy, and self-reflection, emphasising the importance of these skills in both professional and personal settings. The discussion highlights strategies for transforming conflict into constructive dialogue, managing fear, and setting supportive structures in relationships.

Perfect for mediators and anyone interested in enhancing their interpersonal communication skills.

00:00 Introduction and Session Rescheduling
00:40 Panel Introductions
03:56 Discussion on Mediation Skills
05:36 Nonviolent Communication and Conflict Resolution
08:25 Active Listening and Understanding
12:47 Self-Reflection and Managing Triggers
18:22 Pre-Mediation and Confidential Spaces
20:39 Support Systems and Conflict Management
26:44 Overcoming Personal Barriers
27:48 Building Confidence in Mediation
28:20 The Role of Empathy in Conflict Resolution
29:38 The Power of Taking Breaks
30:46 Nonverbal Communication and Mediation
31:04 Challenges of Online Mediation
31:38 Handling Apologies and Resolutions
32:50 Active Listening and Paraphrasing
34:00 Supporting Friends in Conflict
36:55 Empathy Buddies and Nonviolent Communication
40:58 Managing Fear in Conflict
43:16 Final Thoughts and ReflectionsShow More