Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Requirements to Reinstate Lapsed Accreditation as a mediator
How to reinstate lapsed accreditation as a mediator. This post provides information about the current requirements for nationally accredited mediators in Australia to re-instate lapsed national accreditation under the NMAS and AMDRAS systems

AMDRAS Certificate of Training COT Alternative Pathway
Understanding the AMDRAS Certificate of Training (COT) Alternative Pathways (Standard and FDR Practitioners) Streamlining Your AMDRAS Alternative Pathway Application Process

How do I keep track of my professional development?
Professional Development obligations for Mediators and FDR Practitioners in Australia. How to keep track of your ongoing professional development obligations

Mediator Employers
Mediator Employers Find out more about Mediator Employers and the organisation types that mediators contract with. Top Mediator Employers in

Understanding Mediation Training: Proven Techniques & Powerful Benefits
Discover how mediation training with Mediation Institute can transform your personal and professional life. Learn key skills, program types, and career benefits in this ultimate guide.

Watch the Replay: Practice Growth Starts with your Free Access to the Cultivation Academy for Mediation Institute Members
Exciting news for all Mediation Institute members! We’re partnering with Dan Mortimer for free access to the Cultivation Academy for Mediation Institute Members.
Catch up with On Demand CPD
Mediation Approaches to Parental Alienation - Keeping the child in the centre IMAW event with Sonal
In this International Mediation Awareness Week presentation, Sonal Kharbanda from India discusses key challenges in family mediation, with a focus on parental ...alienation and child custody.
Sonal emphasises the importance of maintaining neutrality as a mediator and explores the impacts of parental separation on children. The session delves into recognising signs of domestic violence and parental alienation, offering insights on how mediators can help families navigate these sensitive issues.
The presentation also addresses the role of mediators in empowering clients without compromising professional ethics, and provides practical advice for new mediators.
00:00 Welcome and Introduction
00:29 Understanding Family Mediation
01:00 Challenges in Family Mediation
06:44 Parental Alienation Explained
11:05 Impact of Domestic Violence
15:09 Role of Mediators in Conflict Resolution
24:29 Q&A and Practical AdviceShow More

In this International Mediation Awareness Week presentation, Sonal Kharbanda from India discusses key challenges in family mediation, with a focus on parental ...alienation and child custody.
Sonal emphasises the importance of maintaining neutrality as a mediator and explores the impacts of parental separation on children. The session delves into recognising signs of domestic violence and parental alienation, offering insights on how mediators can help families navigate these sensitive issues.
The presentation also addresses the role of mediators in empowering clients without compromising professional ethics, and provides practical advice for new mediators.
00:00 Welcome and Introduction
00:29 Understanding Family Mediation
01:00 Challenges in Family Mediation
06:44 Parental Alienation Explained
11:05 Impact of Domestic Violence
15:09 Role of Mediators in Conflict Resolution
24:29 Q&A and Practical AdviceShow More

Key topics include the importance of ...the pre-intake stage, ethical frameworks like the AMDRAS Ethical Framework, and the new standards in mediation. We also cover essential steps such as following up on inquiries, conducting conflict checks, gathering information, and ensuring informed consent and competence. Learn about maintaining neutrality, handling confidentiality, conducting suitability assessments, and upholding professional conduct.
Practical tips on managing client information, using standardised processes, and utilising tools like client relationship management software and AI for document review are discussed. This webinar is a must-watch for mediators aiming to enhance their practice management skills and adherence to ethical standards.
00:00 Introduction to Mediation Practice Management
00:20 Acknowledging Traditional Owners and Ethical Framework
00:35 Importance of Pre-Intake Stage
01:00 AMDRAS Ethical Framework and Standards
01:51 Process Overview: From Referral to Pre-Mediation
04:32 Handling Initial Contact and Confidentiality
06:59 Screening and Conflict Check
08:43 Information Gathering and Clarification
10:10 Assessing Suitability for Mediation
12:59 Engaging Each Party Separately
20:43 Ethical Dilemmas and Practical Tools
24:47 Reflective Practice and Continuous Improvement
27:11 Conclusion and ResourcesShow More

This comprehensive overview highlights the importance ...of early intervention, the benefits of mediation over legal battles, and examines real-life case studies illustrating the complexities and outcomes of legal disputes.
Discover how mediation offers a safe, more empowering, and affordable alternative to resolving conflicts. Learn about the support and services provided by the Interact Community Dispute Resolution Service (I-C-D-R-S) and how they can assist individuals and communities in overcoming interpersonal conflicts. This video is a must-watch for anyone dealing with neighbour disputes or coming in contact with those who are, looking to understand the mediation process, or interested in volunteering in community mediation initiatives.
00:00 Introduction to the Mediation Program
00:30 Meet the Team: Joanne, Rebecca and Matt via video.
01:10 Understanding the Role of I-C-D-R-S
02:13 The Benefits of Mediation
03:07 Legal Perspectives on Conflict Resolution
05:10 Case Study: Foster v Norris
08:04 Case Study: Noise Complaints
10:34 Challenges in Legal Resolutions
17:12 Common Triggers for Neighbour Disputes
19:30 Real-Life Mediation Success Stories
23:30 The Mediation Process Explained
28:45 Importance of Independent Mediators
29:21 ICDRS Mediation Services Overview
30:59 Community Mediation Dynamics
31:39 Mediation Process and Legal Considerations
34:03 Mediator's Role and Ethics
36:48 Practicalities of Mediation Agreements
40:45 Final Thoughts and InvitationsShow More

Drawing from his expansive career, Richard discusses his book and shares practical advice on managing the dynamics of relationships—from their inception to potential separation. He explores themes such as communication, trust, cultural influences, and financial pressures, providing both personal and professional perspectives.
Whether you're seeking guidance for your own relationships or looking to enhance your professional practice, this talk offers valuable wisdom.
00:00 Introduction and Acknowledgements
01:32 The Journey of Writing 'Pulsating Love'
02:36 Exploring Relationship Dynamics
07:25 Professional Insights and Mediation
11:45 Case Histories and Real-Life Examples
12:24 Key Concepts and Metaphors
18:34 Challenges in Relationships
35:53 Cultural Perspectives and Mediation
42:12 Final Thoughts and Q&AShow More

From: Family First Mediation & Dispute Resolution
Recorded For: International ...Mediation Awareness Week (IMAW) November 2025
Connection: Reach out to http://www.familyfirstmediation.com.au for more information.
About This Presentation
Children’s voices matter — especially when families are navigating separation and change. In this insightful session, Tara Weir explores how Child-Inclusive Mediation empowers children to share their experiences, supports parents to make more informed decisions, and helps families move towards healthier relationships.
💬 What You’ll Learn
- The difference between child-focused and child-inclusive mediation
- What Child-Inclusive Mediation is — and what it’s not
- Why it’s important to include children’s perspectives
- How the process works, step by step
- How to prepare for and respond to child feedback
- Common questions and concerns from parents
- Practical insights from real messages shared by children
❤️ Key Takeaways
Including children in mediation:
- Builds empathy and understanding between parents
- Reduces long-term conflict and anxiety
- Strengthens family relationships
- Keeps parents focused on their children’s needs
- Promotes emotional safety and wellbeingShow More

The short video explores a groundbreaking change in conflict resolution with South Africa's Rule 41A. This rule mandates mediation before high court proceedings, aiming to create a more efficient and less hostile legal system.
Dropped during International Mediation Awareness Week 2025, the episode explains how Rule 41A can significantly impact the justice system by reducing costs, speeding up resolutions, and fostering a culture of dialogue over conflict. This is part of a global trend where other countries like Italy, the UK, Australia, and Singapore are incorporating mediation, making justice more accessible and fairer for everyone.
00:00 Introduction to Conflict Resolution
01:32 South Africa's New Rule
01:51 How Rule 41 A Works
02:52 Global Trends in Mediation
03:40 The Impact of Rule 41 A
05:02 Challenges and Future Vision
05:51 ConclusionShow More

For more events and recordings ...visit http://www.mediationinstitute.edu.au/imaw
This session delves into the importance of mediation, especially in cross-border contexts, highlighting how dialogue can effectively bridge cultural and legal divides. Hollia discusses the advantages of mediation over litigation, citing real-world examples and offering valuable insights into cultural nuances, technological advancements, and global frameworks like the Singapore Convention. The session emphasises the human aspect of mediation, advocating for understanding and cooperation as pivotal to resolving conflicts. This interactive discussion also includes participant engagement, exploring practical questions and scenarios to enrich the learning experience. Don't miss this enlightening exploration of mediation's transformative power.
00:00 Introduction to International Mediation Awareness Week
00:38 Meet Hollia Lam: Principal Solicitor and Mediator
01:08 Understanding Misunderstandings in Mediation
02:43 Bridging Borders Through Dialogue
06:00 The Mediation Advantage
10:12 Case Studies: Real-World Mediation Scenarios
15:39 Cultural Intelligence in Mediation
17:48 Building Trust Through Dialogue
19:12 The Role of Technology in Mediation
24:15 The Future of International Dispute Resolution
25:54 The Power of Understanding and Dialogue
26:26 Daily Advocacy for Mediation
28:16 Respect and Cultural Sensitivity in Mediation
31:14 Navigating Cross-Cultural Mediation Challenges
36:26 Addressing Cultural Differences in Mediation
42:25 Final Reflections and TakeawaysShow More

This video discusses the use of AI, specifically AI coaches developed by the Mediation Institute, in the field of mediation. http://www.mediationinstitute.edu.au/mi-ai
The conversation ...includes experiences with AI such as using free tools like ChatGPT, and concerns about AI 'hallucinating,' or generating inaccurate information.
Strategies for effective use of AI in professional practice are shared, including tips to ensure accuracy and confidentiality. The video also introduces specialized AI tools and their applications for mediators and Family Dispute Resolution practitioners, explaining the foundational elements of AI and how it can be used for reflective practice, guidance, and support.
Participants share their thoughts on AI’s impact, potential uses, and the importance of maintaining human judgment and ethical standards.
00:00 Introduction to AI Coaches
00:24 Personal Experiences with AI
01:39 Tips for Working with AI
02:35 Mediation Institute's AI Tools
05:47 Using AI for Reflective Practice
09:35 AI in Legal Practice
12:16 Ethical Considerations and Confidentiality
25:18 AI's Impact on Various Industries
33:15 Conclusion and Future DirectionsShow More

What You'll Learn:
✅ The three essential pillars of effective supervision (Learning, Accountability, Wellbeing)
✅ How to create psychologically safe supervision spaces
✅ Common supervision pitfalls and how to avoid them
✅ Practical strategies for deepening reflective practice
✅ Real-world scenarios and solutions for supervisors and supervisees
Key Topics Covered:
• Why supervision is about "lifting up" not "checking up" on practitioners
• The hidden costs of isolated practice and how supervision addresses them
• The Tripod Method: A balanced approach to reflective supervision
• Establishing effective supervision agreements and frameworks
• Moving from venting to real professional growth
• Building trust and psychological safety in supervision relationships
About the Training:
Mediation Institute offers a comprehensive Reflective Supervision training course that includes:
- Fully online delivery accessible from anywhere in Australia
- Statement of Attainment for workplace debriefing offered in partnership with RTO Inspiritive 21178
- Certificate of Competence in Reflective Supervision
- Live reflective circles with other participants
- Real supervision session practice with mentoring support
- Six months access with flexible learning
Perfect for:
- Experienced FDR practitioners and mediators
- Those in supervisory or management roles
- Professionals seeking to formalise their supervision skills
- Anyone committed to ethical, sustainable mediation practice
Learn More & Enrol:
http://www.mediationinstitute.edu.au/supervision-training
Course fee: $2,200 (including Statement of Attainment)
Mediation Institute members: $1,980
Payment plans available
Mediation #FDRPractitioner #ReflectivePractice #ProfessionalDevelopment #Supervision #MediationTraining #FamilyDispute #ConflictResolution #ProfessionalSupervision #MediationInstituteShow More

Welcome to the Mediation Institute’s exploration of the Tripod Model of Reflective Supervision.
In this episode, we introduce the ...tripod model, a framework built on three core elements: learning, accountability, and wellbeing. These elements provide a balanced foundation for ethical and restorative supervision practices.
Discover how each leg of the tripod—learning for professional growth, accountability for ethical supervision, and wellbeing for emotional resilience—works together to create a stable and empowering supervision environment.
Reflective practice stands at the centre, turning experiences into insights.
Join us as we dive into the principles that connect everything we do in reflective supervision.
00:00 Introduction to the Tripod Model
00:37 The Three Legs of the Tripod
01:15 Reflective Practice at the Center
01:29 Applying the Tripod Model
01:49 Self-Reflection and AwarenessShow More


Thiloshini explains the mediation process step-by-step, highlighting the importance of early intervention, creating a safe and confidential space, and empowering participants to take ownership of solutions. She discusses the role of the mediator, the structure of mediation sessions, and the value of clear agreements and follow-up to ensure lasting positive change.
The presentation also addresses challenges such as cultural sensitivity, giving and receiving feedback, and supporting employees returning from leave. Real-world examples and audience participation provide practical insights for managers, HR professionals, and anyone interested in conflict resolution.
For more information or to connect with Thiloshini, visit Emverio http://www.workplace-mediation.com.auShow More