Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Join this Mediator Cruise with Mediation Institute and support MBBO
Join us on a Mediator Cruise, fundraiser for Mediators Beyond Borders Oceania with the opportunity to complete your AMDRAS practicum (if eligible) or mediation professional development

Why Give It a Week When We Can Give It the Month?
International Mediation Awareness Week is back this November — and this year, we’re celebrating all month long.
Host a free online or in-person event to share your knowledge, promote understanding, and inspire others to choose mediation.

Elevate Your Mediation Skills: Advanced Mediator Accreditation and the Practicum Explained
In this post we explore Advanced Mediator Accreditation under the AMDRAS and explain the Practicum Course that is part of the requirements for progressing to Advanced Mediator Accreditation.

Historical Post on the NMAS Review Process
The NMAS Review has been completed and now is in the implementation phase as the Mediator Standards Board works on the changes to the National Mediator Accreditation System (NMAS) flowing from the review.

Why Mediation Institute?
Why Mediation Institute? Find out the benefits of training with or joining Mediation Institute.

Mi Ai Mediation Coach How To
Use this Mi Ai Mediation Coach HowToo guide to explore how to use the Mi Ai Mediation Coach core features, student AMDRAS roleplays, member coaching tools, reflection journals, CPD, uploads, accreditation support, and more—all in one handy place.
Catch up with On Demand CPD
We've Separated. What do I do now? Mediation and other support services in Family Law.
Established in 2015, Interact Support helps individuals who fall through gaps in the family law system.
Joanne discusses the differences between separation and divorce, the emotional and legal aspects of separation, the cycle of grief, and the significance of family dispute resolution. She highlights support structures available for those experiencing family violence and the necessity of addressing children’s welfare post-separation. Legal information regarding aspects like protection orders, property settlements, and the best interest of the child are also covered, making this an essential first information resource for those navigating family law issues.
00:00 Introduction to Interact Support
00:26 Understanding Separation and Divorce
03:42 The Emotional Rollercoaster of Separation
04:34 Family Violence and Safety Planning
08:32 Navigating the Legal System
10:49 Support Services Available
13:58 Family Dispute Resolution Explained
25:47 Creating Effective Parenting Plans
34:33 Property Settlements and Legal Advice
42:34 Final Thoughts and Contact InformationShow More

Established in 2015, Interact Support helps individuals who fall through gaps in the family law system.
Joanne discusses the differences between separation and divorce, the emotional and legal aspects of separation, the cycle of grief, and the significance of family dispute resolution. She highlights support structures available for those experiencing family violence and the necessity of addressing children’s welfare post-separation. Legal information regarding aspects like protection orders, property settlements, and the best interest of the child are also covered, making this an essential first information resource for those navigating family law issues.
00:00 Introduction to Interact Support
00:26 Understanding Separation and Divorce
03:42 The Emotional Rollercoaster of Separation
04:34 Family Violence and Safety Planning
08:32 Navigating the Legal System
10:49 Support Services Available
13:58 Family Dispute Resolution Explained
25:47 Creating Effective Parenting Plans
34:33 Property Settlements and Legal Advice
42:34 Final Thoughts and Contact InformationShow More

This informative session ...outlines the benefits of mediation compared to traditional legal processes, with insights from Matt Lockwood, a seasoned mediator.
Real-life case studies demonstrate the challenges and outcomes of taking disputes to court versus mediation. You'll discover how mediation can be a faster, more affordable, and less hostile way to resolve conflicts while maintaining community harmony. Learn about the principles, process, and accessibility of mediation services, and how they can help you handle neighbour disputes effectively.
00:00 Introduction and Presenters
01:10 Understanding Mediation and Its Benefits
02:46 Legal Perspectives on Conflict Resolution
05:05 Case Studies: Real-Life Neighbor Disputes
11:28 Challenges and Solutions in Mediation
23:23 The Mediation Process and Its Boundaries
28:03 The Importance of Safety in Mediation
28:09 Effectiveness and Success Rates of Mediation
28:37 Choosing the Right Mediator
29:13 ICDRS Mediation Services Overview
30:50 Community Mediation and Legal Framework
33:57 The Role of Mediators and Ethical Considerations
36:19 Practicalities and Challenges in Mediation
42:29 Final Thoughts and Joining ICDRSShow More

In this International Mediation Awareness Week presentation, Sonal Kharbanda from India discusses key challenges in family mediation, with a focus on parental ...alienation and child custody.
Sonal emphasises the importance of maintaining neutrality as a mediator and explores the impacts of parental separation on children. The session delves into recognising signs of domestic violence and parental alienation, offering insights on how mediators can help families navigate these sensitive issues.
The presentation also addresses the role of mediators in empowering clients without compromising professional ethics, and provides practical advice for new mediators.
00:00 Welcome and Introduction
00:29 Understanding Family Mediation
01:00 Challenges in Family Mediation
06:44 Parental Alienation Explained
11:05 Impact of Domestic Violence
15:09 Role of Mediators in Conflict Resolution
24:29 Q&A and Practical AdviceShow More

Key topics include the importance of ...the pre-intake stage, ethical frameworks like the AMDRAS Ethical Framework, and the new standards in mediation. We also cover essential steps such as following up on inquiries, conducting conflict checks, gathering information, and ensuring informed consent and competence. Learn about maintaining neutrality, handling confidentiality, conducting suitability assessments, and upholding professional conduct.
Practical tips on managing client information, using standardised processes, and utilising tools like client relationship management software and AI for document review are discussed. This webinar is a must-watch for mediators aiming to enhance their practice management skills and adherence to ethical standards.
00:00 Introduction to Mediation Practice Management
00:20 Acknowledging Traditional Owners and Ethical Framework
00:35 Importance of Pre-Intake Stage
01:00 AMDRAS Ethical Framework and Standards
01:51 Process Overview: From Referral to Pre-Mediation
04:32 Handling Initial Contact and Confidentiality
06:59 Screening and Conflict Check
08:43 Information Gathering and Clarification
10:10 Assessing Suitability for Mediation
12:59 Engaging Each Party Separately
20:43 Ethical Dilemmas and Practical Tools
24:47 Reflective Practice and Continuous Improvement
27:11 Conclusion and ResourcesShow More

Drawing from his expansive career, Richard discusses his book and shares practical advice on managing the dynamics of relationships—from their inception to potential separation. He explores themes such as communication, trust, cultural influences, and financial pressures, providing both personal and professional perspectives.
Whether you're seeking guidance for your own relationships or looking to enhance your professional practice, this talk offers valuable wisdom.
00:00 Introduction and Acknowledgements
01:32 The Journey of Writing 'Pulsating Love'
02:36 Exploring Relationship Dynamics
07:25 Professional Insights and Mediation
11:45 Case Histories and Real-Life Examples
12:24 Key Concepts and Metaphors
18:34 Challenges in Relationships
35:53 Cultural Perspectives and Mediation
42:12 Final Thoughts and Q&AShow More

From: Family First Mediation & Dispute Resolution
Recorded For: International ...Mediation Awareness Week (IMAW) November 2025
Connection: Reach out to http://www.familyfirstmediation.com.au for more information.
About This Presentation
Children’s voices matter — especially when families are navigating separation and change. In this insightful session, Tara Weir explores how Child-Inclusive Mediation empowers children to share their experiences, supports parents to make more informed decisions, and helps families move towards healthier relationships.
💬 What You’ll Learn
- The difference between child-focused and child-inclusive mediation
- What Child-Inclusive Mediation is — and what it’s not
- Why it’s important to include children’s perspectives
- How the process works, step by step
- How to prepare for and respond to child feedback
- Common questions and concerns from parents
- Practical insights from real messages shared by children
❤️ Key Takeaways
Including children in mediation:
- Builds empathy and understanding between parents
- Reduces long-term conflict and anxiety
- Strengthens family relationships
- Keeps parents focused on their children’s needs
- Promotes emotional safety and wellbeingShow More

The short video explores a groundbreaking change in conflict resolution with South Africa's Rule 41A. This rule mandates mediation before high court proceedings, aiming to create a more efficient and less hostile legal system.
Dropped during International Mediation Awareness Week 2025, the episode explains how Rule 41A can significantly impact the justice system by reducing costs, speeding up resolutions, and fostering a culture of dialogue over conflict. This is part of a global trend where other countries like Italy, the UK, Australia, and Singapore are incorporating mediation, making justice more accessible and fairer for everyone.
00:00 Introduction to Conflict Resolution
01:32 South Africa's New Rule
01:51 How Rule 41 A Works
02:52 Global Trends in Mediation
03:40 The Impact of Rule 41 A
05:02 Challenges and Future Vision
05:51 ConclusionShow More

For more events and recordings ...visit http://www.mediationinstitute.edu.au/imaw
This session delves into the importance of mediation, especially in cross-border contexts, highlighting how dialogue can effectively bridge cultural and legal divides. Hollia discusses the advantages of mediation over litigation, citing real-world examples and offering valuable insights into cultural nuances, technological advancements, and global frameworks like the Singapore Convention. The session emphasises the human aspect of mediation, advocating for understanding and cooperation as pivotal to resolving conflicts. This interactive discussion also includes participant engagement, exploring practical questions and scenarios to enrich the learning experience. Don't miss this enlightening exploration of mediation's transformative power.
00:00 Introduction to International Mediation Awareness Week
00:38 Meet Hollia Lam: Principal Solicitor and Mediator
01:08 Understanding Misunderstandings in Mediation
02:43 Bridging Borders Through Dialogue
06:00 The Mediation Advantage
10:12 Case Studies: Real-World Mediation Scenarios
15:39 Cultural Intelligence in Mediation
17:48 Building Trust Through Dialogue
19:12 The Role of Technology in Mediation
24:15 The Future of International Dispute Resolution
25:54 The Power of Understanding and Dialogue
26:26 Daily Advocacy for Mediation
28:16 Respect and Cultural Sensitivity in Mediation
31:14 Navigating Cross-Cultural Mediation Challenges
36:26 Addressing Cultural Differences in Mediation
42:25 Final Reflections and TakeawaysShow More

This video discusses the use of AI, specifically AI coaches developed by the Mediation Institute, in the field of mediation. http://www.mediationinstitute.edu.au/mi-ai
The conversation ...includes experiences with AI such as using free tools like ChatGPT, and concerns about AI 'hallucinating,' or generating inaccurate information.
Strategies for effective use of AI in professional practice are shared, including tips to ensure accuracy and confidentiality. The video also introduces specialized AI tools and their applications for mediators and Family Dispute Resolution practitioners, explaining the foundational elements of AI and how it can be used for reflective practice, guidance, and support.
Participants share their thoughts on AI’s impact, potential uses, and the importance of maintaining human judgment and ethical standards.
00:00 Introduction to AI Coaches
00:24 Personal Experiences with AI
01:39 Tips for Working with AI
02:35 Mediation Institute's AI Tools
05:47 Using AI for Reflective Practice
09:35 AI in Legal Practice
12:16 Ethical Considerations and Confidentiality
25:18 AI's Impact on Various Industries
33:15 Conclusion and Future DirectionsShow More

What You'll Learn:
✅ The three essential pillars of effective supervision (Learning, Accountability, Wellbeing)
✅ How to create psychologically safe supervision spaces
✅ Common supervision pitfalls and how to avoid them
✅ Practical strategies for deepening reflective practice
✅ Real-world scenarios and solutions for supervisors and supervisees
Key Topics Covered:
• Why supervision is about "lifting up" not "checking up" on practitioners
• The hidden costs of isolated practice and how supervision addresses them
• The Tripod Method: A balanced approach to reflective supervision
• Establishing effective supervision agreements and frameworks
• Moving from venting to real professional growth
• Building trust and psychological safety in supervision relationships
About the Training:
Mediation Institute offers a comprehensive Reflective Supervision training course that includes:
- Fully online delivery accessible from anywhere in Australia
- Statement of Attainment for workplace debriefing offered in partnership with RTO Inspiritive 21178
- Certificate of Competence in Reflective Supervision
- Live reflective circles with other participants
- Real supervision session practice with mentoring support
- Six months access with flexible learning
Perfect for:
- Experienced FDR practitioners and mediators
- Those in supervisory or management roles
- Professionals seeking to formalise their supervision skills
- Anyone committed to ethical, sustainable mediation practice
Learn More & Enrol:
http://www.mediationinstitute.edu.au/supervision-training
Course fee: $2,200 (including Statement of Attainment)
Mediation Institute members: $1,980
Payment plans available
Mediation #FDRPractitioner #ReflectivePractice #ProfessionalDevelopment #Supervision #MediationTraining #FamilyDispute #ConflictResolution #ProfessionalSupervision #MediationInstituteShow More

Welcome to the Mediation Institute’s exploration of the Tripod Model of Reflective Supervision.
In this episode, we introduce the ...tripod model, a framework built on three core elements: learning, accountability, and wellbeing. These elements provide a balanced foundation for ethical and restorative supervision practices.
Discover how each leg of the tripod—learning for professional growth, accountability for ethical supervision, and wellbeing for emotional resilience—works together to create a stable and empowering supervision environment.
Reflective practice stands at the centre, turning experiences into insights.
Join us as we dive into the principles that connect everything we do in reflective supervision.
00:00 Introduction to the Tripod Model
00:37 The Three Legs of the Tripod
01:15 Reflective Practice at the Center
01:29 Applying the Tripod Model
01:49 Self-Reflection and AwarenessShow More
