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For Mediation Institute Members and other Dispute Resolution Professionals
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Mediator Employers
Mediator Employers Find out more about Mediator Employers and the organisation types that mediators contract with. Top Mediator Employers in Australia: Best Places to Work

Understanding Mediation Training: Proven Techniques & Powerful Benefits
Discover how mediation training with Mediation Institute can transform your personal and professional life. Learn key skills, program types, and career benefits in this ultimate guide.

Elevate Your Mediation Skills: Advanced Mediator Accreditation and the Practicum Explained
In this post we explore Advanced Mediator Accreditation under the AMDRAS and explain the Practicum Course that is part of the requirements for progressing to Advanced Mediator Accreditation.

Australian Mediator and Dispute Resolution Accreditation Standards AMDRAS Information and Updates
Information for Mediation Institute Members about the transition from NMAS to AMDRAS Mediator Registration Standards.

Watch the Replay: Practice Growth Starts with your Free Access to the Cultivation Academy for Mediation Institute Members
Exciting news for all Mediation Institute members! We’re partnering with Dan Mortimer for free access to the Cultivation Academy for Mediation Institute Members.

Back on Track: My Journey Through Role Plays and Learning
By Roanna Veldwyk (Director of Marketing and Sales) After a break due to health issues, I’m finally back on track with my studies and it
Catch up with On Demand CPD
Practice Management for AMDRAS Mediators
Topics covered include the transition to AMDRAS standards, essential professional practice documents, case management, ...and key ethical considerations. Learn about the updated accreditation levels, specialist dispute resolution categories, and necessary skills for elder mediation.
We also discuss maintaining confidentiality, proper record-keeping, and handling complaints. Discover vital resources available for Mediation Institute members, including templates and professional development tools.
This session is crucial for anyone looking to enhance their mediation practice and stay compliant with current standards.
00:00 Introduction and Acknowledgements
00:55 AMDRAS Standards Overview
01:44 Navigating the AMDRAS Website
02:38 Professional Practice Essentials
04:06 CPD and Practice Hours Requirements
09:47 Core Documents for Mediators
13:24 Privacy and Confidentiality
21:33 Case Management and Record Keeping
24:10 Document Retention and Confidentiality
24:35 Mediation Record Keeping Standards
24:57 Client Relationship Management
25:57 Confidentiality in Mediation
27:03 Handling Client Information Requests
30:15 Privacy and Confidentiality Principles
36:37 Providing Advice and Pre-Mediation
39:30 Family Law and Mediation
42:23 Resources and Member Benefits
45:29 Final Thoughts and Membership InformationShow More

Topics covered include the transition to AMDRAS standards, essential professional practice documents, case management, ...and key ethical considerations. Learn about the updated accreditation levels, specialist dispute resolution categories, and necessary skills for elder mediation.
We also discuss maintaining confidentiality, proper record-keeping, and handling complaints. Discover vital resources available for Mediation Institute members, including templates and professional development tools.
This session is crucial for anyone looking to enhance their mediation practice and stay compliant with current standards.
00:00 Introduction and Acknowledgements
00:55 AMDRAS Standards Overview
01:44 Navigating the AMDRAS Website
02:38 Professional Practice Essentials
04:06 CPD and Practice Hours Requirements
09:47 Core Documents for Mediators
13:24 Privacy and Confidentiality
21:33 Case Management and Record Keeping
24:10 Document Retention and Confidentiality
24:35 Mediation Record Keeping Standards
24:57 Client Relationship Management
25:57 Confidentiality in Mediation
27:03 Handling Client Information Requests
30:15 Privacy and Confidentiality Principles
36:37 Providing Advice and Pre-Mediation
39:30 Family Law and Mediation
42:23 Resources and Member Benefits
45:29 Final Thoughts and Membership InformationShow More

Learn about ...the standard certificate training process, the requirements for the alternative pathway, necessary documentation, and the approval process. Discover how prior training can be evaluated and what steps to take if additional training is needed. Access all relevant information with these links.
TRAINING - https://www.mediationinstitute.edu.au/amdras-certificate-of-training/
Application Form: http://www.mimembers.au/cot-alt-path
Alternative pathways post: http://www.mediationinstitute.edu.au
/cot-alternative-pathway
00:00 Introduction to the Certificate Training Alternative Pathway
00:22 Standard Pathway to Become a Mediator
01:25 Alternative Pathway under the Protocols
01:59 Requirements for the Alternative Pathway
03:13 Examples and Noncompliance
06:13 Application Process and Outcomes
07:40 Conclusion and Contact InformationShow More

He explains the significant differences ...between standard facilitative mediation training and the reality of court-ordered mediations. Christopher sheds light on the pre-mediation documentation process where positions and evidence are clearly articulated and shared with the mediator.
He identifies the crucial role of lawyers, and the different dynamics between parties, their advocates and the mediator.
Chris also shares his perspective on the effectiveness of mediation over court trials, and the challenges mediators face, including those posed by multi-party disputes and the expectations from judges.
This episode offers invaluable insights into the complex world of litigation mediation, highlighting its critical importance in the judicial process.
00:00 Introduction and Speaker Background
00:24 Acknowledgment of Country and Topic Introduction
01:07 Chris's Experience and Mediation in Litigation
01:56 Differences Between Training and Real-World Mediation
02:45 Court-Ordered Mediation and Its Prevalence
03:43 Mediation Facilities and Preparation
05:27 Key Differences in Litigation Mediation
17:37 Role of Lawyers in Mediation
25:56 Complexities with Multiple Parties
29:52 Mediation Dynamics and Strategies
36:33 Final Thoughts and Q&AShow More

00:00 Introduction and Purpose
00:13 Logging into Your Account
00:24 Navigating to Settings
00:31 Editing Your Information
00:46 Updating Contact Details
01:08 Managing Public Profile Visibility
01:35 Additional Support and Contact InformationShow More


This presentation covers the new accreditation levels, the transition to AMRAD, and the requirements for becoming an Advanced Mediator which include completing a practicum course.
Joanne provides insights into the historical progression of mediation standards in Australia, the importance of maintaining public confidence, and the specifics of enrolment and practicum delivery options offered by the Mediation Institute. http://www.mediationinstitute.edu.au/practicum
00:00 Introduction to the Advanced Mediator Accreditation
00:37 Overview of AMRAS and Transition Period
01:18 History and Evolution of Mediation Standards
03:12 New Accreditation Levels and Requirements
05:23 Advanced Mediator Accreditation Process
06:31 Practicum Course Details
07:53 Mediation Institute Practicum Options
10:06 Registration and Additional Information
12:42 Conclusion and Contact InformationShow More

Join Joanne Law, Director of Mediation Institute, in this in-depth session where she explores some of the mediation skills and ...conflict theory.
Sharing insights from Mediation Institute training http://www.mediationinstitute.edu.au on interest-based negotiation and the Thomas Kilman conflict styles model, she underscores the importance of identifying underlying interests and maintaining a safe, effective mediation process. Key concepts include effective communication techniques like active listening, reframing, and the use of micro-interventions to manage conflict. This session is packed with strategies and theory to enhance your mediation practice. Ideal for students, novice and more experienced dispute resolution professionals.
00:00 Introduction and Acknowledgements
00:56 Understanding Mediation: Theory and Skills
01:52 Interest-Based Negotiation
06:52 Thomas-Kilmann Conflict Styles
14:10 Effective Communication Skills
15:49 Active Listening Techniques
23:21 Reframing and Neutralising Language
30:33 Micro Interventions in Mediation and the AROC technique
35:37 Conflict Causes and Exploration Phase
42:10 Conclusion and Further Learning
Are you interested in becoming an Accredited Mediator AMDRAS? Find out more - https://www.mediationinstitute.edu.au/amdras-training/Show More

You can find out more about the training here - https://www.mediationinstitute.edu.au/conflict-management-for-one-training/
You can find facilitators to provide Conflict Management for One here - https://conflictmanagement.au/
The session begins with brief introductions from various professionals, including lawyers and psychologists, detailing their experience with mediation and conflict management.
John then dives into the principles and techniques of Conflict Management for One, highlighting its distinctiveness from traditional mediation. Various scenarios and practical applications are discussed, including preparing individuals for mediation, managing conflicts one-on-one, and the benefits of offering conflict management services. Key topics include the importance of slowing down, individualised conversations, and exploring different paths in the conflict resolution landscape. Practical advice on implementing these techniques, especially in workplace and relationship settings, is also shared. This webinar emphasizes the flexibility and effectiveness of Conflict Management for One as a valuable addition to the traditional mediation process.
00:00 Introduction and Participant Roll Call
03:10 Understanding Conflict Management
04:01 The Role of a Mediator
06:25 Conflict Management Techniques
07:43 Challenges in Mediation
09:16 Conflict Management for One
13:27 Exploring the Conflict Resolution Landscape
19:22 Addressing Mediation Delays
22:28 Conflict Management Conversations
27:18 Exploring Conflict Management
28:25 Mediator's Role and Challenges
29:38 Conflict Management Techniques
31:31 Practical Applications and Outcomes
41:06 Facilitated Discussions and Work Cover
45:59 Implementing Conflict Management Strategies
48:50 Training and ResourcesShow More

Joanne covers various aspects of case management ...including relevant regulations, risk management, documentation, and communication to ensure quality client outcomes.
This session also touches on the mandatory information and procedures required for Family Dispute Resolution Practitioners (FDRPs) and nationally accredited mediators. Explore topics like the importance of confidentiality, legal advice boundaries, conflict of interest scenarios, and updates to professional standards and legislation.
Perfect for accredited mediators, FDRPs, and anyone involved in dispute resolution.
00:00 Introduction and Acknowledgements
00:57 Overview of Case Management
05:06 Regulations and Rules in Case Management
08:06 Risk Management in Dispute Resolution
09:09 Legal and Compliance Issues
16:19 Confidentiality and Inadmissibility
31:57 Conflict of Interest and Ethical Standards
34:26 Documentation and Record Keeping
41:53 Conclusion and Final ThoughtsShow More

In this episode of Mediator Musings, hosted by Joanne Law, two esteemed experts, Jill Goldson ...and Cheryl Lacey, discuss the crucial intersection of family law, children, and educational institutions.
Jill Goldson, a director at FMC, researcher, author, and passionate advocate for keeping families out of court, joins with Cheryl Lacey, an education advisor and author, to delve into the impact family separations and disputes have on children and schools.
They explore the roles educators play, the importance of maintaining boundaries, and ways to support children through challenging circumstances without involving schools unnecessarily. Key points include the effects of adversarial legal processes, the distinction between children and students, and the importance of appropriate training for educators to handle sensitive family issues respectfully and effectively.
00:00 Introduction and Guest Introductions
01:04 Why Discuss Family Law and Schools?
01:34 The Intersection of Family Law and Education
02:33 Advocating for Keeping Families Out of Court
07:15 Child Participation in Family Law
11:10 Challenges Faced by Schools and Educators
19:57 Training and Support for Educators
29:15 The Role of Schools in Family Disputes
38:54 Final Thoughts and Contact Information
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More

00:00 Introduction to Mediation Institute and Interact Support
00:43 Matt Lockwood's Journey in Dispute Resolution
01:37 Challenges and Solutions in Community Mediation
02:54 ICDRS Business Model and Community Impact
04:41 Volunteering and Building Mediation Experience
07:51 Co-Mediation and Unique Opportunities
08:59 Expanding Mediation Through Volunteering
16:07 The Importance of Intake in Mediation
18:28 Exploring Community Justice Centers
19:01 Outreach and Volunteer Efforts
19:56 Challenges and Opportunities in Mediation
21:28 Online Mediation and Volunteer Roles
21:34 Community Justice Centers Closure Impact
23:14 Mediation Practices and Training
26:47 Engaging with the Community
30:22 Joining and Contributing to I-C-D-R-SShow More

Dr. King shares her journey from law to academia, her advocacy work for refugees, and her use of design thinking in mediation. They delve into the principles of design thinking, its application to conflict resolution, and social cohesion. The conversation also highlights Dr. King's book, "The Ultimate Other," emphasizing empathy, personal growth, and societal unity. Listeners can learn more about Dr. King's work through her website. Dr Jackie King (https://www.drjackieking.com.au/)
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More