This webinar will look at a number of different diagrams that you can use in mediation to explain concepts to clients (and understand them yourself)
Models we’ll talk about
- The three levels of Relating
- Interests based negotiation vrs Bargaining
- Conflict Core
- Conflict Spiral
- Conflict Volcano
- Positions vrs Interests
- Zero Sum Game vrs Collaboration
When: Monday 15th August 2016
Webinar – Communicating through diagrams from Mediation Institute on Vimeo.