This webinar will look at a number of different diagrams that you can use in mediation to explain concepts to clients (and understand them yourself)

Models we’ll talk about

1. The three levels of Relating
2. Interests based negotiation vrs Bargaining
3. Conflict Core
4. Conflict Spiral
5. Conflict Volcano
6. Positions vrs Interests
7. Zero Sum Game vrs Collaboration

When: Monday 15th August 2016

Webinar – Communicating through diagrams from Mediation Institute on Vimeo.