Where to go to log in
Mediation Institute hosts our online learning courses on a website called https://mi.study247.online/
You might want to bookmark this address.
You can always find the way by coming back to this website www.mediationinstitute.edu.au and using the link on the header menu.
Step One: Sign up to Study247.online
Click on the I’m a student button
Step 2: Put in the Join Code
You should have a Join Code that you received in a document from Mediation Institute.
If you can’t find your join code email email@example.com to request it again.
- Make sure you put your full name in the full name box
- The email address you want to log in with and receive course related emails into the Username box
- Your preferred password. It should be at least 8 digits and something you can remember.
- Click Start Learning to … start learning.
Step 3 Go to your course.
That will take you to the course that you have enrolled in.
Here is an example from the Mediation Institute NMAS Mediator Training course.
The home page gives you an overview.
The modules link has the course laid out in sequence.
If it was a book the Modules are the Chapters and each chapter contains a number of pages. You can page through the course in sequence and you will come to the revision and discussion tasks at the appropriate time.
What can go wrong?
Known issues students may encounter
If you get an Email already in use message it means that you have already got a log in for the Learning Management System.
What to do
Use the same email address to login – try to remember the password you would have used.
If you got it right you’ll be in the course. If not you’ll get an invalid username or password error.
If you get an Invalid Username or Password message it means that your password is wrong if you have used the email address you used to log in to Canvas before.
What to do
The password reset box will pop up. Put in the same email address you have been trying to log in with and hit Request Password. It will email the password to you.
Hint: Automated emails often go to junk mail or where ever else mail programs decide to hide them so have a look in all the usual places.
If you can’t find the automatic email that lets you reset your password try the Need a Canvas Account link with the email address you believe you have an account for.
Copy and paste it in the Need a Canvas Account link to see if you get the already used email address error message.