Step by Step – how to log into a Mediation Institute Course


Where to go to log in

Mediation Institute hosts our online learning courses on a website called https://mi.study247.online/

You might want to bookmark this address.

You can always find the way by coming back to this website www.mediationinstitute.edu.au and using the link on the header menu.

Link to eLearning


Step One: Sign up to Study247.online

Click on the I’m a student button

Click on the Login link at the top right of the screen if you are an existing student. You will already have a log in for our Learning Management System (LMS) Step One - Sign up to Canvas

Step 2: Put in the Join Code

You should have a Join Code that you received in a document from Mediation Institute.

If you can’t find your join code email office@mediationinstitute.edu.au to request it again.

  • Make sure you put your full name in the full name box
  • The email address you want to log in with and receive course related emails into the Username box
  • Your preferred password. It should be at least 8 digits and something you can remember.
  • You have to agree with the privacy and terms of use to proceed.
  • Click Start Learning to … start learning.

Step Two - Student Sign Up

Step 3 Go to your course.

That will take you to the course that you have enrolled in.

Here is an example from the Mediation Institute NMAS Mediator Training course.

NMAS Training

Quick Guide

The home page gives you an overview.

The modules link has the course laid out in sequence.

If it was a book the Modules are the Chapters and each chapter contains a number of pages. You can page through the course in sequence and you will come to the revision and discussion tasks at the appropriate time.   

What can go wrong?

Known issues students may encounter

If you get an Email already in use message it means that you have already got a log in for the Learning Management System.

What to do

Click on the Login Dropdown Login dropdown

Use the same email address to login – try to remember the password you would have used.

If you got it right you’ll be in the course.  If not you’ll get an invalid username or password error.

If you get an Invalid Username or Password message it means that your password is wrong if you have used the email address you used to log in to Canvas before.


What to do

Click on the Forgot Password link 

The password reset box will pop up. Put in the same email address you have been trying to log in with and hit Request Password. It will email the password to you.

Hint: Automated emails often go to junk mail or where ever else mail programs decide to hide them so have a look in all the usual places.

If you can’t find the automatic email that lets you reset your password try the Need a Canvas Account link with the email address you believe you have an account for.

Copy and paste it in the Need a Canvas Account link to see if you get the already used email address error message.

Reset Password Link

Student Orientation Video