Looking for a well trained and competent Mediator or Family Dispute Resolution Practitioner?

Mediation Institute are happy to pass on referrals to appropriate graduates who are working as independent Family Dispute Resolution Practitioners and Mediators.

We have graduates in many parts of Australia and we are confident that they are well trained and understand their legal, ethical and duty of care obligations to clients.

Facilitative and Evaluative Mediation

Mediation Institute trains Facilitative Mediation which is an approach to dispute resolution that puts the clients central to the process and gives them full voice to discuss their issues in a respectful and empowered way.

Agreements reached are generally based on what the clients really value and what matters to them and are not restricted to “the evidence” as a court is. That makes the process and agreements reached during mediation much more sustainable and workable than anything imposed by others. 

We often hear of bad experiences with mediation where the process involves lawyers or others who speak on behalf of their clients. We don’t encourage that as it risks issues not being properly understood meaning that the resolution reached is a superficial compromise at best. That isn’t how it should work in Facilitative Mediation and our graduates can be relied on to put the parties central to their mediation.

The other issue we hear of is mediators (often legally trained or even former judges) who think that mediation is their own private court room. Mediation isn’t arbitration which is a process where participants hand over their right of self-determination to someone else to decide for them and shouldn’t be treated that way.  In mediation clients decide what to do based on what matters to them. The mediators role is to keep the process safe and respectful and ensures that the decisions being made are made freely and without coercion. They remain neutral and don’t compromise the self-determination of clients by imposing their own values and beliefs onto their decisions.

Shuttle Mediation

Generally mediation occurs face to face, via video mediation or even phone so that the participants can communicate directly. Sometimes due to family violence concerns direct communication is not possible.

In those situations (and it should be in those situations only!) we use a process called shuttle mediation. In this case the mediator is like a shuttle who moves between the clients carrying information from one to the other.

Clearly that isn’t as effective form of communication as meeting and speaking directly but it is a better alternative than lawyer negotiations (which can be expensive, slow and increase the chance of miss-communication and conflict escalation) or going to court.

How to request a referral

Students and graduates can email one of our team directly like the example below.

Hi Joanne

I hope all is well.

I have a client who is moving to Sydney shortly and requires a good mediator in Sydney to do shuttle mediation.

Can you recommend someone so I can forward contact details to client.


Student Name withheld

And we will respond with the contact details of suitable practitioners.


Either Mike or Yuliya would be great.

They are both FDRP’s and have just been selected to be on a government panel of providers to facilitate family conferencing for families working to get children back out of foster care.

I’ve cc’d them in on this email and their  phone numbers are:

Michael Hyde – 0430 064 797

Yuliya Richard – 0403 866 997

I’m sure they would be able to handle the complexity of the issues with this one.


Joanne Law

Director of Studies – Mediation Institute Pty Ltd

Call me @: 03 8658 4224 or 0401 293 500

Toll free – 1300 781 533

Visit me @: Level 13, 200 Queen St, Melbourne Vic 3000

Email me @:  Contact Us

If you don’t have our email addresses to contact us directly you can use the Contact Us chat or email from our website.



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