The Communication Strategies Online Course, also known as Communication 101, is designed to help build your understanding of what is required for effective communication.
Course Duration: Self-paced average duration 10 hours.
Delivery Model: Self-Paced Online Learning
Modules: Twelve Modules
- Getting Started
- The Big Picture
- Understanding Communication Barriers
- Paraverbal Communication Skills
- Non-Verbal Communication
- Speaking like a STAR
- Listening Skills
- Asking Good Questions
- Appreciative Inquiry
- Mastering the Art of Communication
- Advanced Communication Skills
- Wrapping Up
Ten self-marking quizzes determine your comprehension and provide evidence to allow for your Certificate of Completion to be issued.