November 2019 Update


Scroll down for:

  • Melbourne Workshop with Megan Hunter from the High Conflict Institute
  • Family Group Conference Facilitator Course last workshop for 2019 in Sydney early December
  • Welcome our new Members who have joined us in October
  • Welcome our newest Students
  • Congratulations to Graduates in October
  • Heads up on Events in November
  • Member Benefits Program
  • Don’t waste the opportunity – check and update your profiles on the Mi Website
  • Be part of the Mediator Musings Podcast Series.


Don’t miss Megan Hunters Workshop!

Friday 15th November 2019 Midday to 4.30pm AEDT

This workshop equips professionals with the knowledge and skills that we need to work with High Conflict people. Flipping the Script for High Conflict Clients, Customers and Staff is about interrupting their pattens of unmanaged emotions, extreme behaviour and inflexible thinking so that they can be worked with in a more reasonable way.

Find out why more than 10% of the population (and growing) exhibit these personality traits and how you can avoid the stress that dealing with them can generate.

Can’t make it to Melbourne?

By popular demand we have arranged with the High Conflict Institute permission to live cast the training via Zoom.

Save 25% off the ticket price and join us between 1 pm and 4 pm via video meeting (only available to those who can’t make it to Melbourne for the workshop)

$221 for non-members and $198 for members (ask for an invoice)

Want to bring a group?

Additional 10% discount for groups of three or more people.  Email and ask for an invoice. Include names and emails for each participant in your group invoice request.


Who is the workshop for?

The knowledge and skills for dealing with high conflict people are useful for anyone who works with people as clients, customers or colleagues.  These people make up 10% of the general population but a greater percentage of clients in situations where conflict is common such as dispute resolution, community services, the law and education.

It is particularly useful for people who work in dispute resolution as your primary role or as part of your role:

  • mediators
  • family dispute resolution practitioners
  • family group conference facilitators
  • child contact service supervisors
  • lawyers
  • complaint managers
  • human resources managers
  • human services staff
  • managers and team leaders
  • workers in government or community liaison roles
  • disability and aged care services managers

Welcome to our new Members in October

Check out where they are based, and reach out to say hello to those who are near you or share your speciality.  Members Map


Nmas Membership


NMAS Accredited Mediators


Welcome to our new NMAS Accredited Mediator Members


Fdrp Practitioner


FDR Practitioner Members

Welcome to our new Family Dispute Resolution Practitioner Members

  • Jeanine Hill has a private FDR Practice in Cooroy, QLD.
  • Gertrude Tsungai Kurewa from GTK in the ACT


FDR Graduate for OCTOBER


Congratulations to Lee Lee for all of your dedicated and hard work over the last few months. The role plays, the theory work and your placement are all complete and now you’ve graduated. It’s a huge accomplishment. WELL DONE to you!!

Lee managed to gain employment with a FRC prior to completing her qualification and continues to be a strong supporter for the New Ways for Families program as a New Ways Coach.

Welcome to the world of Family Dispute Resolution.

We wish you all the best for this next chapter in your life and the help you will provide to clients as a FDRP. 

NMAS Graduates for OCTOBER


Congratulations to

  •  Marie Williams
  • Rebecca Evans
  • Anna Taylor
We look forward to seeing you at professional development events and hearing about your work experiences as mediators. 

Welcome to our new students in October

It’s been a busy month with a number of new students on our NMAS Mediator Training and Assessment course

We hope you are all busy progressing through your courses and remember to call out to one of the team if you need any help.

NMAS Students


  • Roslyn from Cheltenham in NSW
  • Linsey from Castlemain in Victoria
  • Jeremy who is completing gap training and assessment for FDR
  • Feeby from Townsville in QLD
  • Laura from Casey in the ACT

Video Meeting Facilitation Course

Those of you on the course who have been drifting along may find the next group session an opportunity to get focused and get certified.

It is a very easy course with a few basic skills to demonstrate for certification.  Easy for me to say as I’ve been using Video Meeting Technology almost every day in my work, but it just takes a bit of practice.

Book in for the next practice session below

New Membership Categories

We have re-thought our strategy around membership categories and have decided that our practitioner membership will be only for roles where you work as a neutral facilitator.  

The new category for Coaches will be discontinued however practitioner members who are coaches, advocates and other roles where you work with a single party can highlight these areas of practice on your profiles.


Events Calendar

Is your profile up to date?

Your profile on Mediation Institute is one of the ways you can highlight your skills, expertise and availability for dispute resolution work.

Are you wasting the opportunity?

We are keen to get member profiles updated and with a photograph for each member and a link to your LinkedIn profile.

If you are available for client work then we would also like to show that on your profile and provide you as much opportunity as possible to be found by the right clients for your skills  and qualifications.   

Please log in and update your profile –

  • All
  • Business Mediation
  • Coach
  • Community Mediation
  • Evaluative Mediation
  • FDR Practitioner
  • FGC Facilitator
  • Indigenous Practitioner
  • NMAS Mediator
  • Parenting Coordinator
  • Private Practice
  • State: ACT
  • State: NSW
  • State: NT
  • State: QLD
  • State: SA
  • State: VIC
  • Workplace Mediation

Would you like to be interviewed?

Be part of the Meditator Musings Podcast series and share your insights about dispute resolution with others in the industry.

Check out the series –


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November 2019 Update

by Joanne Law time to read: 5 min