New Ways for Families Coach Training

This course will provide the knowledge and skills needed to provide coaching for clients to help them to prepare for mediation or to share care of children after separation. The course fee includes all training and assessment delivered online at your own pace.

Who is this course for?

This course is for people who work people who work with parents experiencing relationship conflict.

It is suitable for mediators, family dispute resolution practitioners, relationship counsellors, children’s contact service workers, intake workers and other service providers working in the context of family law.


If your clients are involved with family law you need this knowledge to provide high quality services.


Delivery Model

Mediation Institute provides this training and assessment by eLearning.

That means that students can undertake the course and be assessed for competence in providing New Ways for Families Coaching from anywhere in Australia.

The course is self-paced allowing you to complete the course at your preferred pace.

Theory is learnt via online learning which includes recorded and live webinars discussing different aspects of the skills and knowledge you require to work with parents to help them to learn and apply the 4 big skills in the context of dealing with the stresses of parenting and especially with post separation parenting. 

Skills development is facilitated by live mentored video meeting role plays with other students. You will be mentored by a qualified Certified New Ways for Families Coach.

 Course Duration

The course takes about 40 hours to complete. 

The course includes live mentoring in a minimum of twelve hours of live video meeting role plays to practice your coaching skills. 

The course also has a recorded training undertaken by Bill Eddy from the High Conflict Institute in the US the creator of the original version of the New Ways for Families Course.

 You have six months to complete the course although could complete it in as little as a month if you had the time to do it that intensively.  Role plays are able to be scheduled in the day or evening at mutually convenient times. 
Coaches have ongoing access to the course for access to updates and additional opportunities to collaborate and learn with other coaches around the country.

our Lead Mentoring team

Joanne Law

Joanne Law

NMAS Mediator, FDR Practitioner and New Ways Coach

Joanne is Director of Studies. She’s on a mission to provide the best and most effective learning outcomes for students. As a FDR Practitioner she knows the importance of proper preparation and the value of a well trained coach working with parents separately to the FDR Practitioner for optimal outcomes.

Ken Speakman

NMAS Mediator, FDR Practitioner and New Ways Coach

Ken is Director of Applied Learning.  He is a transformative relationship mediator and New Ways Coach. Ken is very focused on helping to prevent parents resolve their difficulties in a way that protects their children from the harm that comes from exposure to conflict. Ken is the Queensland manager for Interact Support.


Lee Lee

Lee Lee

NMAS Mediator, New Ways Coach

Lee has a Masters in Dispute Resolution and is currently completing her Graduate Diploma of Family Dispute Resolution. She is located in Far North Queensland and is working to integrate the New Ways for Families into a court ordered program to assist parents who require greater flexibility in their skills training.

Other New Ways for Families Coaches will participate in the course program as mentors.

No need to travel

By making use of the internet and video meeting technology you get to participate in role plays from your home or office.

All you need is a computer with a web camera and audio capabilities or headset.

You can even join video meetings by smart phone or tablet.

Our course is designed to be fitted in around other life responsibilities such a work or care responsibilities.

Perfect practice makes perfect

You know the only way you can develop skills is to practice because no amount of theory will allow you to do something competently. You have to practice.

Role plays with immediate feedback to help you to adjust and refine. Participate in as many role plays as you want as a role player.  Volunteer with Interact for real client casework experience.


Interact Support
Rural Residents

Living in the Country?

This course was designed for people who live in regional areas and then it turned out that city people like the convenience and flexibility as well.

As long as you have access to the internet you can do this course.

If you don’t but can find at least two friends to do the course with you get in touch to talk about alternatives.

Learn from Mediation Institute
The mediation training specialists.

New Ways Coach Training

Training and Assessment
$ 990
  • Up to 6 months to complete the online learning required
  • Learn theory through self-paced eLearning
  • Webinar tutorials and discussions
  • practice role plays by video meeting technology

Learn from Mediation Institute
The mediation training specialists.