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The Dispute Resolution
Training and Membership Specialists

Tel: 1300 781 533 

New learning technology

Why do we need new learning technology?

In case you haven’t noticed the world is changing and it is changing very quickly. New learning technology has brought challenges but it has also brought amazing opportunities for those of us who lead, train and support others.

It has never been easier to connect people to share knowledge or conduct business. Forcing people to travel to sit in a room together is no longer necessary and as time progresses will no longer be desired.

We now live in the Information Age. Organisations and individuals must adapt to this new world or be left behind the same way that blue collar workers have been left behind at the end of the industrial age.

It is hard to realise what is happening when you are in the middle of it but we are living through a major adjustment that has just begun. If you want to compare it with the last age we are still at the steam engine stage!

Why eLearning?

Mediation Institute was established in 2013 with a mission to make mediation training more accessible for people throughout Australia using new learning technology strategies.

This is part of the mission of the founders of Mediation Institute which is to prevent violence, abuse and entrenched conflict by training and supporting dispute resolution professionals.

Our approach is to harness technology to maximise the convenience and accessibility of our courses.

Award winning eLearning Methodology

eLearning shouldn’t be an email correspondence course and it doesn’t mean just the passive acquisition (or not) of knowledge.

The potential of eLearning is to reach out to people in their homes and workplaces and engage them in interactive, student led learning.

Our approach in building our courses was validated by our peers. 

We submitted our course for independent evaluation in the 2014 eLearning Excellence Awards and won!

We were awarded the 2014 eLearning excellence award for the Vocational Education and Training Industry (VET) category.

Mediation Institute Winner Of The Elearning Excellence Award 2014

But students like workshops!


Our student surveys indicate that what students like is the interaction with others not having to travel to a workshop nor having to sit in a room for hours on end. What they like is talk through ideas, have private conversations in the breaks and debate concepts when they challenge them during the learning process.

In other words, they want to connect, to be able to speak, be heard and talk through the confusion that is inevitable when learning new information. All of this can be enjoyed using new learning technology by providing discussion focused webinars and tutorials (not boring fly on the wall lectures) and content delivered in ways that they can interact and engage with.

Rural Residents

Rural and Regional Connection

Our prediction is that as the internet continues to connect up our regional and rural areas we will see a repopulation of regional areas. 

If it is possible to connect into the world economy and work in high level information and service jobs more people will escape the high real estate prices of capital cities to raise their children in regional areas.

 This will lead to a need to provide more services to widely dispersed people and technology will be used to achieve that in a way that provides quality, affordable services.

We see our role as trainers as being to support the upskilling of the community services workforce to support the need to use technology as core tools in their professional practice.