- Help resolve residential building disputes through appropriate dispute resolution
- Casual engagement opportunities based in the Melbourne CBD
- Multiple positions available
Use your qualifications and experience in conciliation to help resolve residential building disputes between home owners and building practitioners.
The Department of Justice and Community Safety (the department) is one arm of the Victorian State Government, a recognised top employer of choice nationally. All of our staff work to the vision of a safe, just, innovative and thriving Victoria.
Casual conciliators will work within the Regulation division of the department, for Domestic Building Dispute Resolution Victoria (DBDRV). DBDRV is an independent government agency that provides free services to help resolve domestic (residential) building disputes, without the cost and time often associated with courts and tribunals.
About the role
Casual conciliators will work alongside DBDRV Dispute Resolution Officers to resolve a wide variety of building disputes, including conflicts related to construction, alterations and renovations, extensions, demolitions and more.
Casual conciliators will work in conjunction with DBDRV staff to facilitate dispute resolution under the Act.
What will a casual conciliator do?
- Undertake a briefing of each case prior to conciliation
- Based on knowledge and practical expertise, the conciliator will analyse the elements of the dispute and diagnose dispute resolution requirements
- Provide specialist advice to parties on options available to them towards the resolution of their dispute
- Utilise conciliation principles in order to reduce tensions, improve communication, clarify issues, encourage parties to explore potential solutions and find mutually acceptable outcomes
- Read and interpret legislation about domestic building disputes
- Apply judgment when a dispute is not likely to be settled via conciliation and recommend an appropriate course of action.
What values and skills should you have?
- Ideally, a working knowledge of relevant legislation and Acts including but not limited to the Domestic Building Contracts Act 1995
- National Mediator Accreditation and conciliation experience
- Demonstrated ability to develop and provide expert advice about dispute resolution
- Experience in dispute resolution techniques, including facilitative settlement
- Ability to build strong relationships and develop an understanding of others in order to motivate them and confidently address conflict situations
- Use specialist knowledge and expertise to address complex problems, by gathering relevant information and generating and testing a range of solutions and outcomes.
If you have any further queries, please contact Sally Zovak on 9194 2706
Applications will be regularly reviewed up until the closing date, so please do not delay in submitting your application.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.