Zoom Role Plays
Mediation Institute uses a tool called Zoom for our role plays and webinars.
The best way to use Zoom is to download the free zoom application to your computer. Once you have done that simply locate the App on your computer desk top, click to open and join or start a meeting.
If you are joining a role play from a borrowed or work computer and don’t want to download the app you can join a role play by going to www.zoom.us (Links to an external site.) and click on the JOIN A MEETING link on the home page.
It will take you to a page that has a Join a Meeting box to put in the meeting ID. https://zoom.us/join (Links to an external site.)
Meeting IDs of our trainers
– Joanne Law 9282726252
– Ken Speakman 555 222 2555
– Peter Johnston 344 044 2340
If you don’t know who the mentor is for the event you want to participate in click on the Role Play Scheduler Link to find out. The link is located on the links menu in your course.
Go to https://mi.study247.online/ to log in to your course with your email and password. If you are having difficulty logging in Contact Us.
How to set up your free Zoom Account.
Click on the SIGN UP, IT’S FREE link on the www.zoom.us (Links to an external site.) home page and enter your preferred email address to set up a free account.
How to downloan Zoom and the Outlook Plugin
Go to the Download Centre to Download Zoom https://zoom.us/download (Links to an external site.)
You may find some or all of the following plugins helpful
– Zoom Client for Meetings
– Zoom Plugin for Microsoft Outlook
– Zoom Extension for Browsers
– Zoom Client Plugin for Sharing iPhone / iPad
The NMAS Role Play day in Perth is an opportunity to practice your mediation skills or share in a fun and collegiate environment as a role player.
The opportunity to role play as a mediator is available for current Mediation Institute students.
The opportunity to role play as a mediation party is available to graduates and earns 2 hours of CPD per role play.
What is the Mi Agreement to Learn?
Role plays can be intimidating at first unless the right environment is created. The Mi Agreement to Learn has been created to make sure that students know what to expect when they come to a role play.
We encourage open feedback and discussion following role plays. The feedback is detailed and constructive. This can be challenging for learners however the benefits in applied learning support the process.
The Mi Agreement to Learn is an agreement between students and Mediation Institute that outlines expectations in regards to some of the areas of learning where the potential for misunderstandings to occur. This particularly relates to issues around group feedback, role play behaviour and client confidentiality during supervision.
Mi Agreement to Learn
Mi Agreement to Learn
The learner and Mediation Institute staff agree:
1. To work together with an intention to learn and facilitate learning with a willingness to actively listen, to ask questions to confirm understanding and to communicate openly.
2. Learners and staff have the right to be treated with respect during this process.
3. It is understood that Roleplays both online and face to face are designed to give the student mediator the opportunity to practice the mediation process in a safe environment and in
good faith from all participants.
4. It is expected that those playing the “client” character in a role provide the mediator with sufficient conflict for the Mediator to work with and considering the mediators experience. Do not get carried away or become stubbornly entrenched in your position.
5. Learners are required to observe at least one mediation role play prior to participation as a Mediator or Client.
6. When participating in role plays you will be expected to be respectful towards other learners and trainers and conduct yourself accordingly.
7. Disrespectful language towards mentors or outrageous behaviour is not acceptable.
8. The trainer or coach may elect to pause or stop the mediation at their discretion.
9. Feedback is done in a group to maximise learning for the mediator and parties. A learner may request the trainer or coach provide a private feedback session.
10. Learning new skills requires practice and feedback on your performance. Self-reflection and self-awareness is supported by encouraging learners to evaluate your own performance in role plays.
11. You will be given constructive feedback following role plays and other assessment. This may include live feedback during your mediation role plays and may be in the presence of other staff, learners or
12. Learning is more effective if most feedback is focused on reinforcing what is done well and corrections are given in terms of what to do differently and how to make that change. Feedback is intended to
support, encourage and develop skills and understanding.
13. Mediation Institute embraces a shared learning approach and learners will participate in discussions, collaborations, role plays and other activities where contact information such as email addresses and
phone numbers may be shared between learners to facilitate communication . Any learner with privacy concerns is responsible for contacting Mediation Institute to discuss their concerns about the sharing
of your contact information.
14. Mediation Institute may take video recordings or photographs of learning activities. These media files may be used in a variety of ways such as learning resources or for marketing purposes. They may be
stored on websites open to public viewing such as Facebook, Vimeo and You Tube. Any learner with privacy concerns is responsible for contacting Mediation Institute to discuss their concerns about sharing of their images or voice recordings.
15. Participating in Group Supervision sessions may be part of your course curriculum. Learners are encouraged to maximise their engagement and various times and dates are made available.
16. Mi Supervision is modelled on positive supervision principles and supervision should be an enjoyable and constructive experience. Any disagreements between supervision group member’s beliefs, values, opinions or any other matter should be discussed in a respectful and thoughtful manner with respect for diversity and the value of difference.
17. Personal attacks, insults, aggressive language or other behaviour that is intended to intimidate or impose upon other people is completely unacceptable.
18. The confidentiality of client information must be protected during work placement. Client names should not be used during supervision and descriptions of their circumstances kept sufficiently vague or modified
to avoid their identity being apparent.
19. Participation in workshops is an important part of the some of our course. You are expected to participate in workshops. If you are unable to attend a workshop you must apply for an exemption.
20. Learners are fully responsible for any costs associated with traveling to or attending workshops associated with their course.
This post outlines NMAS Accreditation requirements.
What is a NMAS Accredited Mediator?
A NMAS Accredited mediator is a mediator accredited by the Mediators Standards Board. Becoming a NMAS Accredited mediator demonstrates to clients that you are a professional, trained and accredited mediator under the industry standard in Australia.
The standards were established and are maintained by the Mediators Standards Board and are called the National Mediator Accreditation System (NMAS). You can download a copy of the NMAS Standards from the Mediators Standards Board website and mediators should provide a copy or a link to the standards for all potential clients of their mediation service.
How do I become a NMAS Accredited Mediator?
NMAS Accreditation requirements can be fully met through Mi RMAB. Becoming and remaining a NMAS Accredited Mediator requires:
- that you are trained and assessed as competent in facilitating mediation. See our NMAS Accreditation Course page if you have not had any training in Mediation.
- that you are insured – Professional Indemnity Insurance is mandatory
- that you are of good character – character references and no criminal convictions related to violence or other character related offences is mandatory
- that you have an external complaints management service – such as the service provided by Mi RMAB. See below for more information.
- continued accreditation requires that you practice in a legal and ethical manner and meet mandatory professional development requirements
Recognised Mediator Accreditation Bodies (RMAB)
The Mediators Standards Board publishes a directory of NMAS Accredited Mediators on their website but they do not directly accredit mediators. http://msb.org.au/mediators
The accreditation process is done through Recognised Mediator Accreditation Bodies (RMAB’s) such as Mediation Institute.
The services provided by the RMAB’s vary but as a minimum they take and process applications for NMAS Accreditation or Re-accreditation from mediators and pay the accreditation fee to the MSB. Accreditation is for a 2 year period.
Mi RMAB Services
- Accreditation of NMAS Mediators
- Training and assessment for people seeking to become NMAS Accredited Mediators
- External Complaints Handling Service suitable for mediators and family dispute resolution practitioners
- Professional development opportunities including webinars that are free for members, workshops, working groups and the offer to present webinars, facilitate workshops and other activities for other members
- Referral to obtain Professional Indemnity Insurance – a stand alone policy (i.e not a pool policy with a shared cover) for between $230 and $250 (rate current 1.5.2017. $200 plus stamp duty)
Click this link for an Accreditation or Re-accrediation form for Mi RMAB
We will be offering two workshops as part of the CHC81115 – Graduate Diploma of Family Dispute Resolution
Dates are published for Melbourne and Brisbane. Workshops will be held in other locations subject to demand.
FDR Mediation Skills Workshop choice of
- Friday 10th February to Sunday 12th February
- Friday 12th May to Sunday 14th May
- Friday 7th August to Sunday 9th August
- Friday 1st December to Sunday 3th December
Family Safety Workshop choice of
- Monday 8th May to Wednesday 10th May
- Monday 11th August to Wednesday 13th August
- Monday 27th November to Wednesday 29th November
DR Mediation Skills Workshop choice of
- Friday 17th February to Sunday 19th February
- Friday 26th May to Sunday 28th May
- Friday 21st August to Sunday 23rd August
- Friday 13th November to Sunday 15th December
Family Safety Workshop choice of
- Monday 22nd May to Wednesday 24th May
- Monday 25th August to Wednesday 27th August
- Monday 17th November to Wednesday 19th November
Please note that you need only attend each workshop once to fulfil the course requirements but learners and graduates may attend the workshop multiple times as role players / assistant coaches.